Digital Workspace Assistant - DK Technology

Job Description

At DK Technology, we are looking for a Digital Workspace Assistant to support the day-to-day running of our core digital tools and help deliver a seamless employee experience. This is an opportunity for someone to build their career in technology, gain exposure across DK UK and our global teams, and develop a strong understanding of how digital systems support publishing.

Working closely with the Senior Digital Workspace Manager, you will help support key workplace platforms, assist with digital projects, and contribute to the ongoing improvement of the tools and processes that colleagues rely on every day. From troubleshooting user queries to supporting system updates and user adoption, this role is central to helping DK Technology deliver practical, reliable solutions that keep the business moving.

In This Role

You will be the go-to person for support across tools such as Asana and Google Workspace, helping colleagues get the most from the systems they use every day. You will also support content management and publishing automation tools, working with internal teams and suppliers to help resolve issues, maintain system updates, and improve the way our platforms operate.

You will ensure technology is used effectively across the business, that users feel supported, and key processes run smoothly. This includes creating guides and training materials to make it easier for colleagues to adopt new tools and follow best practice.

Why You’ll Enjoy

This is a fantastic role for someone who wants to learn, grow, and gain breadth across a busy and collaborative technology environment. You will have the chance to unpick tricky technical problems with manager support, building confidence as you go and developing your own technical knowledge along the way.

Our small team provides exposure to both UK and global operations, offering insight into how technology supports publishing commercially and practically. You will build stakeholder relationships and support meaningful business change.

Who You Are

We are looking for someone who enjoys helping others, learning new systems, and keeping things organised. You may be a graduate with a technology-related qualification, someone with experience in tech support or IT support, or someone who has already worked with project management tools such as Asana and is looking to take the next step.

You will have a basic understanding of workflows and a genuine interest in how digital tools can improve the way businesses operate. You will also be a strong communicator, able to explain technical information clearly, manage your workload carefully, and build positive relationships with colleagues and suppliers.

Essentials

• Experience using a project management tool such as Asana

• A technology-based qualification, a tech-related degree, or experience in tech support / IT support

• A basic understanding of workflows and digital processes

• Strong communication and organisational skills

• A proactive, collaborative approach and a willingness to learn

Desirable:

• Familiarity with Google Workspace or similar cloud-based tools

• Experience supporting SaaS tools, digital asset management (DAM) systems , or workplace platforms

• Interest in AI-enabled tools, digital automation, or change management

How to Apply

If this sounds like the right opportunity for you, please apply with your most recent CV and a cover letter by 2 August 2026. As part of your cover letter, please explain why you would be a great fit for DK Technology. Applications without a cover letter will not be considered.

Salary: Starting at £28,500 depending on how your skills and experience align to the role, plus bonus and benefits.

Closing date for applications: 2 August 2026

We have a range of benefits to reflect our commitment to our people, some of which are:

• 25 days paid holiday entitlement in year one, plus bank holidays

• Generous pension scheme

• Volunteering policy and charity matching

• Employee assistance programme

• 70% discount on company books

• Cycle to work scheme and discounted gym membership

• Shopping discounts

• Flex Fridays (1pm Finish*)

• Up to 30 days remote working from abroad*

*Subject to certain criteria being met.

And we plant a tree for every new employee to our business

DK is committed to building a diverse workforce that reflects the varied communities that read our books across the world. We encourage applications from all individuals, regardless of age, religion, gender, ethnicity, disability, sexuality or social background. DK is proud to announce that we have adopted The Halo Code.

DK is a member of the disability confident scheme. We guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy/ies.

DK supports flexible working and has introduced a new ‘smart-working’ policy with a hybrid approach of working weekly from home and in DK’s office. This is a hybrid role requiring a minimum of 3 days per week in our Pimlico office. As this is non-negotiable, please ensure you are within a reasonable commuting distance of London before applying.

The Book Trade Charity offers financial support to people looking to enter the book trade, but who may struggle to afford the costs of attending interviews or undertaking internships. For more information, visit

Additional Information

Disclosure requirements pertaining to the collection of your personal data:

Responsible for processing the information provided in your application is the company specified in the job advertisement, with its registered office as indicated. The company processes your data for the purpose of establishing an employment relationship on the basis of Art. 6 (1) b GDPR / Section 26 (1) sentence 1 BDSG.

The retention period for your data is determined by the statutory time limits applicable in the respective country, beginning upon completion of the recruitment process. You can find these .

You can contact the company’s Data Protection Officer at the above-mentioned postal address.

Further information on data protection and your rights can be found .

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