Project Manager – Portfolio Maintenance

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented peopleand empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.

Join JLLs dynamic team serving one of the worlds largest banking and financial services organisations with a network spanning more than 50 countries and territories. Were seeking talented professionals who thrive in fast-paced environments and are eager to drive meaningful change. This is an outstanding opportunity to work alongside industry experts that help shape the future of workplace strategy for a globally recognised institution. Whether you want a career that could take you to the top or an exciting new direction we offer opportunities support and rewards that will help you stand out fulfil your potential and ultimately make your mark on something truly exciting.

ROLE AND RESPONSIBILITIES

OVERALL ROLE

Working within a team to ensure delivery of the day-to-day Portfolio Maintenance activities for the UK and support the UK Portfolio Maintenance Leads by being a point of contact for key stakeholders and/or client in relation to Portfolio Maintenance requests. The role will have responsibility for ensuring all Portfolio Maintenance activities are scheduled and delivered as per program and within budget. The role will focus on ensuring that each work stream is scheduled planned and delivered on time and that the activity is delivered at its best possible level of cost and operating efficiency. They will help the team provide highly responsive and proactive management services with particular emphasis on mechanical and electrical systems integrity and performance.

Key Tasks

• Responsible for a diverse portfolio delivering Portfolio Maintenance project requests with primary focus on mechanical & electrical systems complemented by building fabric project requests.

• Coordinate with Workplace Experience & Operations (WE&O) teams to ensure M&E maintenance activities align with capital improvement programs and system lifecycle planning

• Preparation of request for quotations presentation and business case submission to the client and management of works from conception to completion.

• Respond to reactive issues raised which falls outside of the WE&O remit

• Support WEO Managers with Portfolio Maintenance delivery.

• Delivery and management of the clients Portfolio Maintenance - CAPEX expenditure.

• Provide assurance and compliance with internal and external audits

MAJOR RESPONSIBILITIES

Client/Stakeholder Management

• Proactively engage stakeholders to ensure Portfolio Maintenance project requests are delivered successfully within budget and on time.

• Build and develop effective client / stakeholder relationships across multiple levels of the organisation

• Be a contact for delivery of Portfolio Maintenance project requests providing regular updates on progress at scheduled meetings.

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• Procurement & Vendor Management

• Ensure vendors are well-managed delivering services on time and within budget

• Ensure that vendor procurement processes comply with agreed client procurement guidelines as well as Jones Lang LaSalle best practice

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• Contracts Management

• Assisting in managing all contracts to ensure that they are professionally delivered at the right costs

• Ensure expiry of contracts are well-monitored and re-procurement is initiated if needed

• Ensure contracts are continually assessed to deliver best value to the client

Finance Management / Cost Control / Profitability

Actively work to ensure that the sites financial operations are meeting or exceeding targets and control requirements including the Jones Lang LaSalle Code of Ethics

Ensure financial processes are followed at all times

Health & Safety Management

Ensure the provision of a safe working environment

Ensure compliance with statutory regulations on fire health and safety standards

Site Operations Management

Recommend continuous quality improvement practices and implement Industry Best Practice operations

Implement Portfolio Maintenance procedures and performance measures and ensure they are maintained at all times

Ensure all Critical Environment (CEM) requirements are met

Risk Management

Ensure subcontractors and/or vendors work to Risk Assessments and Method Statements and Construction Phase Plans.

Ensure contingency plans are in place for all work activities.

Ensure escalation procedures and incident reporting procedures are implemented and in place

Assist in the development of guidelines and strategies to ensure compliance with Jones Lang LaSalles business conduct

Achieve Key Performance Indicators and Service Level Agreements

CANDIDATE SPECIFICATION: KEY SELECTION CRITERIA

Ideal Experience

Degree in mechanical or electrical engineering building services engineering building surveying or project management with a minimum of 3 years post degree working experience in either a consulting or contracting organisation specialising in building services or M&E projects.

Professional Qualification of recognised body e.g. AssocRICS / MRICS (or evidence actively working towards APC) APMP or PRINCE2.

Has experience working in the Financial Services/Banking environment

Experience of delivering both mechanical & electrical projects (primary focus) and fabric type projects with demonstrated understanding of M&E system integration.

Excellent people skills and ability to interact with a wide range of client staff and demands

Knowledge of Occupational Safety requirements

Strong PC literacy and proven ability to manage daily activities using various systems.

Knowledge of vendor management for specialised services

Knowledge of critical facilities and strong technical understanding of property systems (Computer Room Air-conditioning Chiller system Fire Protection system Mechanical & Electrical system BMS system UPS systems power distribution HVAC controls and emergency backup systems

Understanding of M&E system lifecycle planning preventive maintenance programs and asset replacement strategies

Familiarity with M&E commissioning processes testing protocols and handover procedures

Proven capacity to understand and interpret commercial contracts

Budget management and financial analysis skills

Critical Competencies for Success

The successful candidate will have a proven track record of delivering a large volume of project requests particularly in mechanical and electrical systems and management of all aspects of the commercial contractual requirements from inception to financial close. Experience of delivering M&E projects ideally within a financial services environment or building services consultancy background.

They must be:

• Fully conversant with all applicable legislation regulations and standards.

• Experienced in the use of Excel Word PowerPoint Microsoft project desirable.

• Experienced in project management and procurement.

Acts as leadership role model for Jones Lang LaSalle by behaving consistently with cultural requirements

Set stretch targets for self to achieve maximum team performance

Sets stretch targets for team to achieve maximum team performance

Able to make difficult decisions and resolve problems or improve operations.

Actively searches out opportunities to achieve best results

Promotes open constructive and collaborative relations with superiors subordinates peers and clients.

Listens effectively and communicates through actions and example. Has strong written and oral communication skills

Other Personal Characteristics

Strong communicator Good presentation skills and possesses strong verbal & written communication skills also an active listener

Passion for quality has an eye for detail to make sure the best delivery of services

Self-motivated; confident & energetic

Ability to effectively deal with stressful situations

Flexible able to adapt to rapidly changing situations

Strongly goal-oriented able to focus on meeting all performance targets

Is a team player able to cooperate and work well with others to meet targets

Proven ability to initiate and follow through with improvement initiatives

Exhibits honesty & trustworthiness

Open to new ideas & willing to challenge status quo

KEY PERFORMANCE MEASURES

Achievement of Contracted Service Levels and Performance Indicators

Achievement of contracted Customer Satisfaction expectations

Management of resource to ensure no disruption to client business

Achievement of savings initiatives as agreed with Client.

Delivery of Agreed Initiatives as per Client/Jones Lang LaSalle Initiatives Road Map.

Achievement of performance goals as agreed with line manager

Location:

On-site Birmingham GBR London GBR

If this job description resonates with you we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table!

At JLL we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities we analyze your application for relevant skills experiences and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role yourepursuing.

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For additional details please see our career site pages for each country.

Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Required Experience:

IC

Employment Type : Full-Time
Experience: years
Vacancy: 1