GUEST
EXPERIENCE LEAD
WELCOME TO KFC. HOME OF THE REAL ONES.
We sell the world’s best chicken. We’ve done it for a
long old time — since 1939, when the idea of
finger lickin’ good chicken popped into our Colonel’s head. Now, we
proudly serve 1000+ communities across the UK and Ireland, bringing the grit,
pride and iconic reputation that started in Kentucky all those years ago.
People who are original. Individual. Fresh. We come to work to be
ourselves, and to make something of ourselves. We bring the graft and the
laughs every day — building our own community, as we serve our original recipe
chicken to the ones, we’re in.
In our place,
ambition grows. Careers build. Potential goes further. Our doors are open, and
they can take you anywhere.
If you join our team, we only ask one thing.
That you be you.
Because that makes us, us.
Sounds good? Great.
Here’s more about the job.
ABOUT THE ROLE
You’ll be the
friendly face that makes guests feel instantly welcome—answering questions,
keeping things running smoothly, and helping folks with digital orders so
nothing slows them down. You’ll also spot and solve problems on the fly,
support the team, and help raise the bar for great service every day.
WHAT WILL YOU SPEND YOUR TIME DOING?
WHAT WE'D LOVE FROM YOU
KEEPING IT REAL
We don’t hire staff
— we hire people. People with real lives and aspirations, building real
careers. Each of us has something special to add to the mix we call work, and
we’ll always encourage you to add your perspective.
See, at KFC,
everyone’s welcome — whatever your background, and whatever future you’re
creating. We’ll look out for you because you’re one of us, not because you work
for us. We’ll invest in your potential, because it’s what we’ve always done.
But most of all, we’ll give you the freedom to be you, wherever (and whoever)
you happen to be.
WHAT'S IN IT FOR YOU:
We offer benefits that make your life that little bit easier, because we
know the juggle is real.
KFC FOR EVERYONE
Whoever you are and wherever you’re from, KFC is a place where you can
bring the real you to work. We’re here to support you in being yourself, whether you
work with us, or are trying to.
Our promise is
this: every person who applies to a
role at KFC, regardless of age, background, ethnicity, gender, ability,
religion or sexual orientation, will have an equal opportunity to
work here. We don’t just welcome, we encourage applications from
underrepresented groups in all industries.
If you’d like any
additional support with your
application, have a disability or condition that may affect your performance
during the recruitment process, or have any other requirements — just let us
know. We’ll be there
to help you be the real you.
READY?
We hope so. If you’re ready to be part of our community, now’s the time
to apply.
Worried,
you aren’t ticking all the boxes? Don’t - we’d still love to hear from you.
Team Member - Guest Experience Lead • Hayes, England, United Kingdom
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