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Group 1 Automotive
Contact Centre Team LeaderGroup 1 Automotive • Chelmsford, Essex, UK
Contact Centre Team Leader

Contact Centre Team Leader

Group 1 Automotive • Chelmsford, Essex, UK
23 days ago
Salary
£30,576.00 yearly
Job type
  • Full-time
Job description

Job description

Contact Centre Team Leader - Chelmsford

Basic Salary £30,576 with OTE bonus of £9,600

Drive your career forward with a role that genuinely rewards your skills.

We believe in good, honest, rewarding work - and this role gives you the chance to make a real impact every day.

As a Contact Centre Team Leader, you'll play a crucial part in delivering an exceptional customer experience. You'll coach, motivate, and support a team of advisors to provide clear, efficient, and helpful communication across all customer channels. Leading by example, you'll handle escalated queries, guide colleagues, and help maintain consistently high service standards.

This is a great opportunity for someone who loves people leadership, thrives in a fast-moving environment, and wants to be part of a respected automotive brand.

What we can offer you
  • Enjoy 33 days of annual leave (including bank holidays) to rest and recharge
  • Save money every day with our exclusive retail discounts
  • Drive a great deal with discounts on new and used cars, plus servicing offers
  • Plan for the years ahead with our company pension scheme
  • Balance home and work with our industry-leading family-friendly policies de...
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Contact Centre Team Leader • Chelmsford, Essex, UK

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