hackajob is collaborating with System C to connect them with exceptional professionals for this role.
Description
At System C, we build technology that helps health, social care, and education organisations deliver better outcomes. We are now looking for a Head of Software Support to lead our Support and Success function, ensuring our customers receive reliable, high-quality service every day.
About the role
This is a strategic level senior leadership role with responsibility for multiple support teams across healthcare, social care, education, and oncology systems. You will bring clarity, structure, and direction, ensuring consistent ways of working and a strong focus on customer experience. You will balance operational excellence with service strategy, owning performance against key metrics and leading improvements that have lasting impact.
What you will be doing
What we are looking for
Experience in healthcare, social care, education, or other regulated sectors is highly beneficial.
Why join us
You will lead services that truly matter, supporting organisations that make a real difference to people’s lives. This is an opportunity to shape strategy, develop talented teams, and deliver meaningful improvement in a fast-moving environment.
Apply today and help us deliver technology that improves lives.
Head of Software Support • Liverpool, England, GB
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