Service Delivery Manager | Contract | Leiston | 100% Onsite | SC Cleared
I'm working with a leading consultancy delivering critical infrastructure projects and looking for an experienced Service Delivery Manager to join an initial 6-12 month contract, offering a strong day rate.
You'll own the end-to-end delivery of IT managed services, ensuring SLA/KPI performance, customer satisfaction, and continual service improvement. This is a customer-facing role where you'll lead governance meetings, manage suppliers, drive ITIL best practices, and oversee service transitions into BAU.
Key experience:
Service Delivery Manager SC CLEARED • Cambridge, Cambridgeshire, UK
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