Barista Healthcare

About the Role

We are recruiting a friendly and service-oriented Barista to join our patient hospitality team. You will prepare and serve a range of beverages including specialty coffees herbal teas smoothies and health-conscious drinks to patients staff and visitors. You will maintain a welcoming and comfortable environment that reflects the quality of care we deliver.

Job Summary

As Barista you will be the welcoming face of the clinics hospitality offering. You will craft and serve high-quality beverages maintain a clean and well-stocked workspace and ensure every patient visitor and staff member feels genuinely looked after. You will work closely with the catering and operations teams to keep service running smoothly throughout each shift.

Core Responsibilities

1. Beverage Preparation and Service

• Prepare and serve hot and cold beverages including specialty coffees herbal teas smoothies and sugar-free and diabetic-friendly drinks.
  
• Follow company and brand recipes to ensure consistent quality across all beverages.
  
• Ensure beverage offerings align with patient dietary guidelines with a focus on health-conscious and diabetes-friendly options.
  

2. Customer and Patient Experience

• Welcome patients staff and visitors in a warm and professional manner.
  
• Take orders accurately and provide helpful menu recommendations.
  
• Maintain a welcoming and comfortable hospitality environment throughout each shift.
  

3. Till and Payment Operations

• Operate the point-of-sale (POS) system accurately.
  
• Process cash and card payments and balance till registers at the end of each shift.
  

4. Hygiene and Food Safety

• Maintain a clean safe and hygienic workspace at all times.
  
• Clean espresso machines grinders blenders and preparation areas regularly in line with COSHH and UK Food Safety regulations.
  
• Follow the clinics infection control programmes in line with UK healthcare guidelines.
  

5. Stock and Equipment Management

• Monitor inventory levels and rotate stock to minimise waste.
  
• Assist with restocking beverages food items and supplies as needed.
  
• Maintain and operate beverage equipment including espresso machines blenders and refrigeration units.
  
• Report maintenance needs promptly to the facilities team.
  

6. Events and Patient Support

• Support patient events wellness sessions and educational workshops with beverage service as required.
  
• Comply with all healthcare facility safety regulations and represent the clinics values in every interaction.
  

Requirements

Key Requirements and Skills

Experience

• 12 years of experience as a barista or in a hospitality role preferably in a healthcare wellness or boutique setting.
  
• Familiarity with UK food safety and hygiene standards.
  

Skills

• Strong communication skills with a friendly patient-focused attitude.
  
• Ability to prepare a range of beverages consistently including health-conscious and lower sugar options.
  
• Good knowledge of UK Food Handling Hygiene and Health and Safety regulations including COSHH.
  
• Reliable punctual and flexible with shift patterns.
  
• Basic understanding of dietary needs for people with diabetes is a plus.
  

Qualifications

• GCSE or A-Level equivalent. Barista training or certification is a plus.
  
• Food Safety and Hygiene qualification at Level 2 (preferred).
  

Regulatory and Compliance Context

This role operates within a UK healthcare setting. The postholder must follow the clinics infection prevention and control programmes adhere to COSHH and UK Food Safety regulations and maintain compliance with all relevant UK healthcare legislation.

Key Competencies

Competency	What Good Looks Like
Patient Focus	Puts the patient first. Anticipates needs and adjusts service accordingly.
Quality	Delivers consistently well-crafted beverages with care and attention to detail.
Hygiene	Maintains a spotless workspace and follows food safety protocols without prompting.
Communication	Warm clear and professional with every patient and colleague.
Reliability	On time well-prepared and consistent across every shift.
Team Contribution	Supports colleagues and raises issues constructively.
Continuous Improvement	Looks for better ways to serve patients and improve the hospitality experience.

Required Skills:

Skills and Competencies Expert clinical judgement across a broad range of imaging modalities. Confident leadership and the ability to influence practice across a multidisciplinary team. Strong written and verbal communication skills. Commitment to evidence-based practice and continuous service improvement. Regulatory and Compliance Context This role operates within the regulatory framework of the Health and Care Professions Council (HCPC) Standards of Proficiency for Radiographers. The post-holder will work in accordance with Care Quality Commission (CQC) standards IR(ME)R 2017 and IRR17. All relevant UK employment legislation applies including the Equality Act 2010. Patient information must be handled in full compliance with UK GDPR and the Data Protection Act 2018. Key Competencies Competency What Good Looks Like Expert Clinical Practice Delivers advanced imaging care with consistent accuracy and sound judgement. Professional Leadership Sets the clinical standard and supports colleagues in raising their own. Education and Development Builds capability in others and keeps the service current with best practice. Research and Evaluation Uses evidence and audit to drive real improvements in imaging care. Regulatory Compliance Keeps the service inspection-ready under CQC and IR(ME)R requirements at all times. Communication Clear credible and collaborative across clinical and operational teams.

Employment Type : Full Time
Experience: years
Vacancy: 1