Lead Platform Engineer

Title: Lead Platform Engineer

Department: Engineering reporting to the CPTO

Salary: 90000 - 115000 (depending on experience and seniority)

Benefits & Culture: Lotties careers page here. Lotties tech careers page here

Equity: A very generous EMI share offering.

Holiday: 26 days bank holidays.

Mission: Elevate later life for everybody and build the care sector of the future.

Office Policy: Hybrid with two core office days or remote.

Office Location: London Bridge London UK or remote Europe.

The Opportunity:

Were looking for a Lead Platform Engineer to own the infrastructure and security foundation that Lotties engineering teams build on.

This is a broad high-ownership role. Youll be the person who keeps our cloud infrastructure running well starts to own our security posture and looks for ways to improve how our engineers experience the platform underneath them every day. Its not a narrow specialism - we want someone who is energised by the full scope not just one slice of it.

Lotties infrastructure is modern simple and intentional. Our services run on Kubernetes (EKS) deployed following GitOps practices with GitHub Actions and ArgoCD and monitored with OpenTelemetry-powered logs traces and metrics. Our cloud surface is split across AWS for compute and GCP for data (BigQuery) with infrastructure managed as code through Terraform. We prioritise pragmatism stability and solving real problems over technology for technologys sake and this key role owns the future direction of the platform observability security and infrastructure as a whole.

Youll join as the sole owner of this function which means real autonomy and real accountability. The work is consequential: Lottie is scaling fast our products carry serious responsibility for the families and care providers who rely on them and the platform needs to be in safe hands.

What youll be doing

• Own Lotties cloud infrastructure end-to-end - reliability performance cost observability and developer experience

• Champion an observability culture where engineers own what they ship - giving teams the dashboards alerting and tooling to genuinely run their own services not just deploy them

• Set the guardrails for how we use AI safely - establishing security best practices and ways of working that let teams move fast with AI tooling without creating risk

• Lead our information security accreditations including ISO 27001 and Cyber Essentials - treating them as a chance to genuinely strengthen our posture not a box-ticking exercise

• Take genuine ownership of our security posture: auditing where we are identifying gaps and making pragmatic improvements over time

• Work closely with engineering teams to understand what they need from the platform and build things that actually help them move faster

• Evaluate and improve our IT and vendor setup including potential managed service arrangements

• We want someone who ties every infrastructure decision back to what it unlocks for the business - not building for the sake of technical interest

We think youll be a great fit if

• Youre breadth-first: youd rather own a wide area well than be the deepest possible expert in one narrow slice

• You have solid experience in cloud infrastructure DevOps or platform engineering - hands-on with GCP AWS or both

• You know Kubernetes deeply - not just deploying to it but running it in production: scaling debugging upgrades and the operational realities that only come from owning clusters yourself

• You have real observability expertise - youve built monitoring alerting and tracing that engineers actually use and you know the difference between collecting metrics and creating insight

• Youre comfortable owning security even if its not your deepest expertise today - youre curious about it you know what good looks like and youre willing to learn

• You come from a startup or cloud-native environment and you understand the difference between building for scale and over-engineering

• You have good judgment about what problems are worth solving - youre not chasing technical perfection for its own sake

• You can work well with engineers across teams; you build platform that helps people not just infrastructure thats technically correct

Sound like you but not quite 100% Apply anyway were looking for judgment and potential not a perfect spec match.

This role isnt for you if

• Our mission to elevate later life care doesnt resonate with you.

• You want to go deep in one specialism and leave the rest to someone else

• Security feels like a different teams problem

• Youre most comfortable in a large structured engineering org rather than a fast-moving startup

• Youd rather build technically impressive things than pragmatically useful ones

Lotties Interview Process

1. Talent Screen with Alice Rooke Talent Lead (20 minutes remote)

2. Interview with Julien Lavigne du Cadet CPTO (45 minutes remote)

3. Two one hour technical interviews with members of Lottie engineering team (2 hours remote)

4. Behavioural Interview with one of Lotties Engineering Leaders (45 minutes remote)

5. Final interview with Will Donnelly Co-Founder & CEO (30 minutes in person)

Candidate Experience

The majority of feedback will be given via email and we try our very best to give specific and constructive feedback where possible.

• Application Review: You will be informed of the outcome but will not receive specific feedback.

• Talent Screen: You will be informed of the outcome but will not receive specific feedback.

• Interview with Julien: If you are unsuccessful you will receive constructive feedback via email.

• Technical & Behavioural Interviews: If you are unsuccessful you will receive constructive feedback via email and will be offered a debrief call with our Talent Lead.

• Final Interview: For final-stage candidates who are not offered the role we will provide feedback live via a phone call and offer written feedback.

Meet Lottie

Founded with a mission to build the care sector of the future Lottie is creating the AI operating system for social care designed to fix care search for families and unlock profitability for care providers.

Launched in London in July 2021 Lottie has raised over 25m from tier 1 venture capital funds (Accel and General Catalyst) and is widely recognised as one of Europes fastest growing tech companies. Most recently Lottie was the acclaimed winner of Deloitte Fast 50 LinkedIn Top Startups and Startups 100.

As of today Lottie offers three core products and services including:

• Lottie (B2B2C Marketplace) - Free service that helps families find the UKs best care homes and home care services. Think Rightmove for care.

• Found by Lottie (B2B Vertical SaaS) - AI-native CRM software supporting care providers to effectively manage their enquiries occupancy and finances.

• Seniorcare by Lottie (B2B Vertical SaaS) - Employee benefit helping companies deliver outstanding eldercare support to their employees.

• Eliza by Lottie (B2B Vertical SaaS) AI agents that handle care home enquiries - so no family goes unanswered. Launch video here.

Why Lottie

• Career Opportunity - A chance to own platform engineering at one of the UKs fastest growing startups with real scope to shape the function as the company scales.

• Mission - Tech for good that aims to build the care industry of the future and positively impact millions of peoples lives. Care is one of the final remaining large consumer industries yet to be disrupted by technology.

• Investors - Series A backed having raised 25m from tier 1 VCs including Accel and General Catalyst.

• Global Opportunity & Scalability - Be part of a company solving a real problem that every family around the world faces at some point in their life.

• People - Join a kind talented and mission driven team that loves coming to work every day.

• Culture - Excellent employee compensation/benefits hybrid office policy and outstanding company culture with a 5/5 Glassdoor score.

• Award Winning - Acclaimed winner of LinkedIns 2024 Top Startups named the UKs number one startup for 2025 and voted one of the Best Places to Work by The Sunday Times 2026.

We want to create an inclusive environment that celebrates the diversity of our people whilst enabling them to do the best work of their careers. We are committed to ensuring that all our people processes are equitable. All applicants will be considered for employment without attention to ethnicity religion sexual orientation gender identity family or parental status national origin veteran neurodiversity status or disability status.

If you require reasonable accommodations during the application or interview process please let us know at

Required Experience:

IC

Employment Type : Full-Time
Department / Functional Area: Engineering
Experience: years
Vacancy: 1
Yearly Salary Salary: 90000 - 115000