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Resident Service Assistant/ReceptionRITZ RECRUITMENT • Cardiff, South Glamorgan, UK
Resident Service Assistant/Reception

Resident Service Assistant/Reception

RITZ RECRUITMENT • Cardiff, South Glamorgan, UK
22 days ago
Salary
£13.50 hourly
Job type
  • Full-time
Job description

Resident Service Assistant, Cardiff, CF10

Temporary, £13.50ph, 4-8 weeks

Exciting and vibrant residential development is in need of a customer focused and proactive temporary Resident Services Assistant/Reception to support resident services, leasing, community engagement and day-to-day operations while helping to create a welcoming environment residents are proud to call home.

The key responsibilities of this role include:

  • Act as the first point of contact for residents, visitors and prospective residents.
  • Deliver outstanding customer service and resolve resident enquiries efficiently.
  • Manage reception, parcels, deliveries and resident communications.
  • Support resident events, community engagement and social media activity.
  • Assist with leasing activity, viewings, Right to Rent checks and occupancy targets.
  • Support apartment turnarounds, inspections and move-ins.
  • Help maintain high standards across communal areas and facilities.
  • Assist with health & safety compliance and contractor coordination.
  • Contribute to positive resident reviews, retention and overall site performance.

Key Requirements:

  • Minimum 2 years' experience in a customer-facing role, ideally within BTR, PBSA, hospitality or residential property.
  • Confident, professional and approachable.
  • Excellent communication and organisational skills.
  • Str...
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Resident Service Assistant/Reception • Cardiff, South Glamorgan, UK

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