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Fairhive Homes
Customer Services AdvisorFairhive Homes • Aylesbury, Buckinghamshire, UK
Customer Services Advisor

Customer Services Advisor

Fairhive Homes • Aylesbury, Buckinghamshire, UK
24 days ago
Job type
  • Full-time
  • Permanent
Job description


Customer Services Advisor

Aylesbury Hybrid Working

Permanent, Full Time


Are you looking for an exciting opportunity to make a difference in the housing community? Were on the hunt for a dedicated and enthusiastic Customer Services Advisor to join our amazing team at Fairhive! If you enjoy helping others, working in a supportive environment, and contributing to meaningful projects, this could be the perfect role for you.


About the role


As a Customer Service Advisor, you will be the first point of contact for customers, handling enquiries, repair requests and appointment bookings while providing a professional and helpful service.


You'll maintain accurate records, liaise with colleagues and contractors, ensure customer service standards are met, and support customers by providing accurate information and advice. You'll also contribute to continuous improvement initiatives and support the training of new colleagues when required.


About you...


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Customer Services Advisor • Aylesbury, Buckinghamshire, UK

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