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Franco’s London
Floor Manager - St James, LondonFranco’s London • London (Greater), London (Greater), United Kingdom
Floor Manager - St James, London

Floor Manager - St James, London

Franco’s London • London (Greater), London (Greater), United Kingdom
24 days ago
Job type
  • Full-time
Job description

Floor Manager - St James, London

An exciting opportunity has arisen for an experienced full-time Floor Manager to join our Front of House team at Franco's on Jermyn Street, Green Park.

Why join the Franco's team?

  • Offering approx. £17.21 per hour or £43,000.00 per annum plus yearly bonus
  • Approx. 48 hours a week Monday to Saturday with 2 days off - flexible shifts
  • The restaurant is closed on Sundays, 10 days over Christmas, 4 days over the Easter weekend and Bank holidays
  • 28 days holidays (inc. bank holidays) + additional days given for years of service
  • Training & development opportunities including company funded courses
  • Career progression planning with platform 'Flow Hospitality'
  • Growth opportunities within both restaurants in the company
  • To celebrate you passing probation you will be offered a Complimentary meal for 2
  • 50% discount in each restaurant within the group (Franco's and Wiltons)
  • Company sickness pay
  • Company pension scheme
  • Uniforms allowance and laundered
  • Delicious meals whilst on duty
  • Recommend a friend Scheme
  • Cycle to Work Scheme
  • Employee of the quarter and the year rewards
  • Annual staff party

Who are we?

Franco's first opened in 1946, is considered one of the first Italian restaurants in London which focuses on traditional and contemporary Italian Cuisine. Located on Jermyn Street between Green Park and Piccadilly, Franco's is a family-owned restaurant with a sister venue: Wiltons also on Jermyn Street. Both are managed by Director Jason Phillips who has worked at the Savoy, the Avenue and C London.

The restaurant compromises of a bar area, main dining room and a basement area which can be used as two Private Dining rooms or additional seating for the restaurant. Franco's is open for breakfast, lunch and dinner Monday to Saturday and closed on Sundays.

What can you bring to the team?

  • At least 1 years' experience as a Floor Manager in a similar sized restaurant
  • Experience of managing a team up to 12 staff
  • Experience of serving a service of over 80 covers
  • Liaising between departments during service periods
  • Great knowledge of the different grape varieties and wine styles
  • Great knowledge of spirits and classic cocktails
  • Has the ability to thrive under pressure maintaining a positive attitude to all
  • Excellent communication skills both oral and written, with customers, staff and suppliers alike
  • An ability to demonstrate strong leadership skills
  • High level of awareness and ability to anticipate guest needs
  • Have experience and a good awareness of opportunities to improve sales
  • Outstanding customer service and sales skills and the ability to share these with their team
  • Confident with the expected computer programmes including outlook (email) word and excel.
  • Knowledge of the reservation system Sevenrooms and Point of Sale software Toast would be beneficial

Right to work in the UK is a requirement. Please note we are currently unable to provide sponsorship for the moment.

Applications without a CV will not be considered. If you have not heard back from us within 5 working days, your application is unlikely to have been successful on this occasion.

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Floor Manager - St James, London • London (Greater), London (Greater), United Kingdom

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