Conference & Events Assistant

Why join Meldrum House Hotel? Due to our ongoing popularity and commitment to excellence and innovation, we’re looking to increase our team with the addition of a Conference & Events Assistant within our events department which covers various special occasions from weddings to large corporate meetings and small intimate private dinners. We welcome the opportunity to showcase the very best of Scottish food, drink, scenery, and warm hospitality to our guests. Our unique features include our award‑winning, locally sourced cuisine, our 800‑year‑old Cave Bar with an impressive collection of over 120 whiskies, contemporary luxury dining domes and an exceptional golf course, ranked among Scotland’s top 100. 51 luxurious bedrooms and a number of diverse event spaces, including a ballroom with breathtaking views and the outdoor Titan Sky Bar dome, allows us to cater for various celebratory occasions by delivering excellence and a memorable experience. You’ll meet great people, have fun at work, develop new friendships, learn new skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes: * 29 days holiday * Training and development from day one * Employee events and celebrations * Inhouse company interactive employee communication APP * Entry to our state‑of‑the‑art gym and pools * Healthy meals to enjoy while you’re * Access to an external Employee Assistance Programme * Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date. * Referral bonus when your friends or family join the team. * Contributions to a pension plan. Following your first successful 3 months for contracted employees, you’ll also receive … * Access to our discounts and wellbeing platform “Treat Yourself Here”, unlocking savings and experiences for you and your family. * Involvement in our employee recognition schemes * Long service recognition * Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two * 50% discount in our restaurants * Cycle to Work Scheme * Discounted room rates for employees, friends, and family * Spa treatments and product discounts * Life Assurance cover The role: As a Conference & Events Assistant, you’ll be responsible for delivering a high level of service to all our guests. This is a vital role in the function of the hotel and ultimately the service provided to our guests enhances their stay. With a smile and your infectious personality, you will enjoy chatting to our guests, offering help and assistance to enquiries. Joining the dedicated Conference & Events department, you will: * Be involved in a varied role, working across areas including the ballroom, stables conference centre, Titan Sky Bar dome and outdoor spaces. * Ensuring event rooms are set to the customer requirements and specifications. * Receive guests, take orders, serve food and drink to guests and ensure correct payment is processed. * Greet our guests when they arrive with a friendly hello and your warm welcome. * Create great customer service and a friendly, welcoming environment to promote guest loyalty. * Gain knowledge of our menu offerings and food and alcohol standards. * Depending on age, work may also be required for wine service and behind the event bars. About you As a Conference & Events Assistant, we ask that you take pride in your work and have a willingness to learn. You’ll have a real passion for food and drink, and excellent attention to detail to provide amazing service. You’ll also: * Demonstrate the delivery of excellent standards * Have a customer service attitude * Can multi-task and organise a variable workload * Hold a genuine desire to provide a warm welcome to our guests We’ll provide great training and development opportunities, allowing you to flourish in a fun and fulfilling career. So, whatever your vibe, our family can never be too big, there’s a place here for you. Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route. If you are interested, click apply. We look forward to hearing from you! J-18808-Ljbffr