Subsidence Claims Consultant – Desk-based / Remote
Job Market: Insurance Claims
Subsidence Claims Consultant - About the role
This role sits at the centre of the technical claims operation. You’ll manage your own portfolio of domestic and commercial subsidence claims, using your engineering insight, analytical mindset, and problem solving instincts to guide each case from first report to resolution. Every claim is a puzzle, and you’re the one who pieces it together.
Working from home, you’ll blend technical authority with empathy and communication. You’ll translate complex structural issues into clear, confident explanations that help policyholders feel informed and supported. You’ll collaborate with engineers, surveyors, loss adjusters and contractors—always steering the process toward fair, timely and high quality outcomes.
Subsidence Claims Consultant – Key duties
Taking full responsibility for a portfolio of subsidence claims, from first notification to settlement
Diagnosing the cause of damage using engineering knowledge and evidence based assessment
Coordinating investigations, monitoring, repairs and mitigation strategies
Communicating clearly and compassionately with customers, ensuring they feel supported throughout
Making fair, balanced decisions that align with policy cover and technical b...
Subsidence Claims Consultant – Desk-based / Remote • London, South East England, UK
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