Job Description:
Customer Service Manager
Location: Peterborough (Full-Time, Office-Based)
Salary: £45,000£50,000 per annum (dependent on experience)
About Trade Mastermind
Trade Mastermind is the UKs leading business education and coaching organisation for the construction and trade industry. Founded by BBC The Apprentice winner Joseph Valente, we have supported over 5,000 trade business owners, helping them achieve an average 370400% business growth.
With over 1,000 active academy members, monthly live training events, and multi-year education programmes, we are scaling rapidly from £10M towards £25M+ revenue.
Our mission is simple:
To transform trades business owners into world-class entrepreneurs.
We operate from our 20,000 sq. ft. Trade Mastermind University Headquarters in Peterborough the worlds first dedicated university for trades featuring a 300-person event arena, professional podcast studios, and Cambridgeshires first rooftop business venue.
The Role
As Customer Service Manager, you will be responsible for overseeing the day-to-day delivery of exceptional customer service across the c...