Retreat and Guest Relations Manager Salary: Up to £44,000 per annum + Benefits Hours: Full time 40 hours per week, 5 days over 7 to include weekends and bank holidays Based at Ampleforth Abbey YO62 4EN Line Manager: Head of Guest Operations Key relationships: The Monastery Lead for Hospitality Line management of: - 2 x Retreat Coordinators - 1 x Event Coordinator - Volunteers within Retreats & Events About Ampleforth Abbey Ampleforth Abbey is home to the UK’s largest Benedictine Monastic Community, rooted in the Rule of St Benedict, whose mission is to seek God through prayer and service, and to invite others to experience faith in action. Located in the Howardian Hills north of York, the Abbey sits within an Area of Outstanding Natural Beauty and welcomes thousands of visitors each year to its Retreat Centre, Visitor Centre, Shop and Tea Room. Ampleforth Abbey Trust is a registered charity, working alongside the Monastic Community to support its mission. With around 60 lay staff, the Trust delivers on a five-year strategy, “Choosing a Future Together”, to ensure a sustainable, faith-led future for the Abbey. Supporting the Monastic Community’s charism of Welcome and Hospitality, the Guest Relations Manager oversees, facilitates and delivers full-service support from an initial enquiry to the conclusion of a visit, providing excellent guest service for all retreatants, visitors, groups and for guests on to...
Retreat and Guest Relations Manager • Ampleforth, North Yorkshire, UK
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