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Relais & Châteaux
Events ManagerRelais & Châteaux • Thornbury, England
Events Manager

Events Manager

Relais & Châteaux • Thornbury, England
23 days ago
Salary
£30,000.00 yearly
Job type
  • Full-time
  • Permanent
Job description
Relais & Chateau at Thornbury Castle are seeking a dynamic and driven Events Managerto join our professional and hard working team. Someone who has the passion to deliver a truly memorable and impressive experience for our guests. You will be working in a unique and beautifully restored Castle, creating 5* experiences for our guests. About Us Set on 15 acres of beautiful land, Thornbury Castle Hotel is the only Tudor Castle operating as a hotel in England. The Castle has undergone a multi-million pound refurbishment program bringing back to life the regal grandeur of its past. Located 20 minutes’ drive from Bristol, it offers 26 rooms and suites, an award-winning restaurant, bar and two unique meeting and conference spaces. Our company goal is to deliver "refined and personalised hospitality" to enable our hotel to be a place where all guests can relax, enjoy themselves and have a break from normal life. To feel like royalty in a unique place with unique people. 1 Michelin Key Hotel and 3AA Rosette Restaurant. We are looking for a driven, dynamic, and experienced event planner. The role will be hotel-based, managing the day-to-day diary, planning events and proposals, and supporting the hotel with appointments, show-arounds, and more. This is an exciting opportunity to be a key part of the hotel’s planned growth over the next couple of years. * Be the first point of contact for all wedding and event enquiries and conversion into actual bookings. * Prepare proposals and contracts, check billings and invoices, and process payments. * Use strong attention to detail to produce accurate internal function sheets. * Ability to identify customers’ needs and respond proactively to all of their concerns * Greet all function organisers and the bride for each wedding. Be the point of contact and fully responsible for the ceremony * Sales-driven and able to optimise every sales opportunity * Carry out show rounds, organise and attend wedding fairs and internal events to promote the Castle and its unique offerings. * Meet targets, KPI’s, schedules, follow company policies and procedures, and comply with all health and safety regulations. * Effective communication * Ability to deal with all enquiries and provide information and quotations via phone and email. * Guest-oriented and service-minded * Precise and detail-oriented * Full-time, permanent position, 40 hours a week (5 days a week) * £30,000 per annum * Additional share of the tips and gratuities paid monthly (approximately £2,500 a year) * Minimum 2 years’ experience of hotel based wedding and events co-ordination. * Preferably experience with Opera or similar. * 28 days holiday including bank holidays * An additional paid day off on your birthday * Complimentary stay at the Castle after 3 months’ probation period successfully passed * Training programs via internal & external professionals and access to online training facilities * Staff and family rates on hotel accommodation and discounts on food and beverage * Recognition programmes * Uniform and meals providedwhilst on duty and free parking J-18808-Ljbffr
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Events Manager • Thornbury, England

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