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Optical Express
Patient AdvisorOptical Express • South Ockendon, England
Patient Advisor

Patient Advisor

Optical Express • South Ockendon, England
12 days ago
Salary
£28,000.00 yearly
Job type
  • Full-time
Job description
Job Title – Patient Advisor Hours: Full Time – 40 hours Salary: £28,000 Location: Unit 345, Level 2 Lakeside Shopping Centre Thurrock RM20 2ZP United Kingdom must be able to cover Brentwood and Colchester. A career at Optical Express is fulfilling, fun and rewarding. As an employee, you can benefit from the following: * State of the art, modern working environments * 33 days annual leave * Free Laser Eye Surgery and Intraocular Lens Surgery * Free eye tests * Discounted prescription eye wear and sunglasses * Generous Optical Express friends and family discount scheme * Ongoing training and development opportunities * Pension scheme * Access to a range of exclusive offers, discounts and rewards * Employee Assistance Programme and Wellbeing Solutions/Support It’s our Patient Advisor’s role to make our patients feel like a superstar from the moment they enter our clinics. Our Patient Advisors are often the first person our patient interacts with. Every day will bring something new, but your day to day role will involve: * Building relationships with patients and ensuring regular communication prior to and following their treatment * Assisting in patient consultations * Scanning patients eyes using state of the art equipment as part of a full health check * Assisting patients to complete health questionnaires * Introducing patients to their optometrist * Scheduling treatment date * Discussing finance options * Accurately maintaining patient records Are you our ideal candidate? The answer is yes if you: * Have a passion for providing world-class customer service * Possess strong organisational skills * Can communicate clearly and articulately with a diverse range of people * Are motivated and driven to succeed If you believe you have the right skills and attributes for this role, we would love to hear from you. J-18808-Ljbffr
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Patient Advisor • South Ockendon, England

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