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Critical Resource Group Ltd
Service ControllerCritical Resource Group Ltd • Hill End, Greater London, Greater London, UK
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Service Controller

Service Controller

Critical Resource Group Ltd • Hill End, Greater London, Greater London, UK
30+ days ago
Job type
  • Full-time
Job description

Join a specialist provider of critical power solutions, electrical products and technical services across the UK and Ireland. The company supplies and supports uninterruptible power supply systems, generators, batteries, electrical installations and associated maintenance services, helping customers protect business-critical operations across sectors including data centres, healthcare, manufacturing, finance and retail. The company is looking for an organised and customer-focused Service Coordinator to support its busy service operation. You will act as a central point of contact for customers, engineers and internal teams, coordinating planned maintenance and reactive service visits while ensuring work is scheduled efficiently and customers receive a professional, responsive service. Package * Basic salary of up to £34,000 * 25 days’ annual leave, plus bank holidays * Company pension scheme * Full training and development programme * Genuine opportunities for career progression * Office-based position within a fast-paced technical service environment Responsibilities * Coordinate planned maintenance visits, emergency callouts and ad hoc repair work across the company’s service operation. * Schedule field service engineers effectively, taking account of location, availability, technical requirements and customer priorities. * Act as a key point of contact for customers, providin...

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Service Controller • Hill End, Greater London, Greater London, UK

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