Job Description
Key Responsibilities:
Develop and maintain effective, efficient schedules for clients and Care Professionals.
Ensure schedules optimise travel time and availability while meeting client needs.
Be responsive to changes, making real-time adjustments when necessary.
Match Care Professionals with clients, arranging introductions in collaboration with the care team.
Maintain excellent relationships with both clients and Care Professionals to ensure a positive experience for all.
Ensure compliance with franchise standards, including introducing Care Professionals to clients before their first visit.
Work with the recruitment team to ensure staffing levels meet demand.
Participate in the on-call rota as required.
What We Offer:
Why Home Instead?
At Home Instead, you’ll be part of a team that values your contributions and supports your growth. We offer a collaborative, caring work environment where your scheduling expertise will directly impact the well-being of our clients and the success of our Care Professionals.
Qualifications
What you’ll need
Previous experience as a Care Coordinator, Scheduler, Rota Coordinator, Workforce Planner, or similar role within domiciliary care would be a big advantage within this role.
Additional Information
Scheduling Care Coordinator • Dawlish, England, GB
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