We are looking for an experienced Programme Service Design Lead to lead service and process design across a major transformation programme. You will be responsible for defining the service design approach, governing design standards, and leading a multi-disciplinary team to deliver high-quality As-Is, To-Be, and transition-state service designs.
Working closely with programme leadership and stakeholders, you will ensure services and processes are designed to support transformation objectives, deliver measurable business benefits, maintain service continuity, and align with the target operating model.
Key Skills & Experience
Programme Service Design Lead • London, London, UK
At LGBT Great, our mission is to empower 5,000 organisations and 5 million people to lead the world in LGBTQ+ inclusion by 2035.We help workplaces become authentically inclusive because when your p... Show more
Jobtailor is seeking an experienced Programme Leader to drive cross-functional technology transformation initiatives.You will guide delivery across the full lifecycle, engaging with executive leade... Show more
Senior Service Design & Development Lead.Type: Permanent | Salary: up to £64,300 | Location: Stratford, London (min 1 day per week) | Start: ASAP.We're looking for a senior service design & develop... Show more
Chemonics UK are exploring talent for a potential large scale, multi- country economic development programme.The programme is expected to focus on jobs, trade, and inclusive growth, operating acros... Show more
Transform in Greater London is seeking a Senior Service Designer responsible for leading service design projects, enhancing user experience, and mentoring team members.The ideal candidate will have... Show more
At Metro Bank, we believe the best banking experience starts with people who genuinely care.We’re not just delivering banking services - we’re building trust through authentic connections.Here, our... Show more
Whittington Health is seeking a highly motivated Head of Programmes to contribute to the delivery of a major, high-profile programme.Reporting to the Programme Director, the postholder will manage ... Show more
Interim Programme Director – FinTech Transformation.Fantastic Interim Opportunity - 6M Initial - can consider inside & outside IR35 - 3d/week in London office.I’m working with a high-growth payment... Show more
Programme Manager - Technology Programme (London or Liverpool).Can you deliver in a fast-paced environment that is changing constantly? Does developing pioneering new services focussed on the end-u... Show more
The Enterprise Transformation Programme is a multi-year journey focused on transforming the Haleon business building an organisation that is wired for excellence to be able to deliver our 'Win as O... Show more
Understanding Recruitment NFP is recruiting a Service Delivery Manager to improve service delivery across community programmes and operational functions for a leading national charity.The role brin... Show more
Programme Manager (Business Transformation) to lead a 6-month digital transformation, driving the deployment of HubSpot CRM and ensuring successful project delivery.The successful candidate will br... Show more
Crisis Greater London, England, United Kingdom.Join or sign in to find your next job.Neighbourhood Team Programme Lead.Crisis Greater London, England, United Kingdom.Be among the first 25 applicant... Show more
Digital Programme Manager, Charity/NfP, up to c£48k + benefits.An experienced Digital Programme Manager with strong team leading and digital / website programme management and open to a hands‑on ap... Show more
TRIA is partnering with a large, multi-site transport organisation.The role in South Bank, London is hybrid (4 days onsite / 1 day remote) and leads a major workforce scheduling programme across se... Show more
Pinnacle Group is seeking an experienced Head of Projects in a hybrid role to lead a national portfolio of capital investment and refurbishment works across homes and HMOs in the Homes division.You... Show more
A financial services company in Greater London is seeking a Head of Transition Programme Management to oversee client-facing projects and ensure effective delivery.The role involves leading governa... Show more
A leading financial services provider in Greater London is recruiting a Head of Transition Programme Management.This role involves leading multiple concurrent client-facing transition projects, ens... Show more
Savant Recruitment is seeking a candidate to lead the end-to-end delivery of a multi-million-pound BSS transformation programme in Greater London.The successful applicant will be responsible for mo... Show more
As a Lead Design Program Manager in the Experience Design (XD) organization within the Commercial and Investment Bank (CIB), you will play a key role in enabling our multi-disciplinary teams to sha... Show more
