Centre Worker

Location: CHESS Centre & Hatters Space Community Centre, Nuneaton

Salary Scale: D

Hours: 12 Hours per week Evenings & Weekends

We’re looking for a Centre Worker to join us

This is an exciting opportunity to join our Nuneaton based Community Centres team, working flexibly from the CHESS Centre and Hatters Space Community Centre which is also the home of Warwickshire’s first Best Start Family Hub. The Community Centres and Family Hub provide an environment where children, young people, families and the wider community can access a range of services, support and activities. As a Centre Worker, you will play an important role in ensuring the centre is safe, welcoming and well presented, providing excellent customer service to everyone who visits and supporting the day to day operation of the valued community facility.

If you are energetic, enthusiastic and have a keen interest and commitment to working with the community along with having excellent communication and administrative skills then this could be the job for you.

The role of Centre Worker is instrumental in the successful running of the Community Centre. Based on reception the role is the first point of contact for visitors, telephone and email enquiries. It is essential that the successful candidate is able to navigate individuals to the appropriate services and support and respond dynamically in this public facing role. Preparation and coordination of services delivered on site including setting up tables and chairs as required.

Now is an exciting time to be part of our team as Warwickshire begins to embed our Families First teams who support the young people in our County. Our approach is about locality working, multi disciplinary and multi agency teams that support the whole family. Building strong partnerships with local services, Health, Police and Education.

If you want to build strong relationships and connections with families, join Warwickshire’s Children and Families service. Click here to find out more about Warwickshire County Council’s Children and Families Service.

Our Offer to you includes:

• Supportive managers who provide recognition and a robust supervision policy focussed on wellbeing and workload.
• A Volunteering & Wellbeing Day in addition to generous annual leave and an additional day at Christmas
• We also offer a Refer a Friend package for some roles. Terms and Conditions apply

Click here to download our Why work for Us Brochure

Key Requirements:

A Commitment to delivering excellent customer service to everyone who visits the centre

Excellent communication skills with the ability to build positive relationships with a wide range of people.

Confidence working independently and using your own initiative.

Flexibility to work evenings, weekends and occasionally additional hours to meet service needs.

If you have worked in a customer service environment this is useful but the ability to provide great customer service, from whatever background, is vital.

Good planning and organisational skills are important for this role

Able to work on own initiative and respond dynamically to the needs of the service

Flexibility and resilience.

Administrative and ICT skills

For further information please see the Job Description and Person Specification below;

Centre Worker

Working for Warwickshire – This is the difference you make:

Warwickshire County Council is a place where everyone feels valued, included, safe, supported, and welcome. Our people are at the heart of this vision, could you be one of them!

At Warwickshire County Council we are committed to ensuring Warwickshire’s economy is vibrant and supported by the right jobs, training, skills and infrastructure. Our people vision for Warwickshire County Council is a great place to work where diverse and talented people are enabled to be their best.

Your future matters to us, we provide a generous pension scheme which includes an employer contribution rate of typically around 19 percent per month, to help support your financial security during retirement. The scheme also offers a valuable package of benefits for members and their dependants. To find out more please visit: Warwickshire Pension Fund homepage – Warwickshire Pension Fund.

The benefits we offer include agile working, a valuable part of the pay and reward package for employees working in local government, generous annual leave entitlement, plus bank holidays and an additional day at Christmas, and access to Vivup benefits and discounts platform.

Click here to view the benefits at Warwickshire County Council.

Additional Information:

Warwickshire County Council are committed to safeguarding and promoting the welfare of children, young people and adults. Please be advised successful applicants will be subject to a range of pre-engagement checks, including a relevant Disclosure and Barring Service check (DBS). In accordance with the DBS code of practice and our own policy, should an individual have a declared criminal offence an individual assessment will be completed. Warwickshire County Council adheres to the Rehabilitation of Offenders Act 1974.

The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is Required. You must be able to speak and provide advice in accurate spoken English to the public.

We recommend submitting your application as soon as possible. We don't want to keep you waiting so we will be starting the initial shortlist and assessment process while the job advert is running. Please check your emails or applicant account via our jobs portal for any updates on your application.

Closing Date: Thursday 6th August 2026

Interview Date: Monday 17th August 2026

Warwickshire County Council is committed to equality of opportunity for all employees and is keen to address areas of under representation in its workforce. Seemore