Barista Healthcare

Job Description

About the Role

We are recruiting a friendly and service-oriented Barista to join our patient hospitality team. You will prepare and serve a range of beverages including specialty coffees, herbal teas, smoothies, and health-conscious drinks to patients, staff, and visitors. You will maintain a welcoming and comfortable environment that reflects the quality of care we deliver.

Job Summary

As Barista, you will be the welcoming face of the clinic's hospitality offering. You will craft and serve high-quality beverages, maintain a clean and well-stocked workspace, and ensure every patient, visitor, and staff member feels genuinely looked after. You will work closely with the catering and operations teams to keep service running smoothly throughout each shift.

Core Responsibilities

1. Beverage Preparation and Service

• Prepare and serve hot and cold beverages including specialty coffees, herbal teas, smoothies, and sugar-free and diabetic-friendly drinks.
  
• Follow company and brand recipes to ensure consistent quality across all beverages.
  
• Ensure beverage offerings align with patient dietary guidelines, with a focus on health-conscious and diabetes-friendly options.
  

2. Customer and Patient Experience

• Welcome patients, staff, and visitors in a warm and professional manner.
  
• Take orders accurately and provide helpful menu recommendations.
  
• Maintain a welcoming and comfortable hospitality environment throughout each shift.
  

3. Till and Payment Operations

• Operate the point-of-sale (POS) system accurately.
  
• Process cash and card payments and balance till registers at the end of each shift.
  

4. Hygiene and Food Safety

• Maintain a clean, safe, and hygienic workspace at all times.
  
• Clean espresso machines, grinders, blenders, and preparation areas regularly in line with COSHH and UK Food Safety regulations.
  
• Follow the clinic's infection control programmes in line with UK healthcare guidelines.
  

5. Stock and Equipment Management

• Monitor inventory levels and rotate stock to minimise waste.
  
• Assist with restocking beverages, food items, and supplies as needed.
  
• Maintain and operate beverage equipment including espresso machines, blenders, and refrigeration units.
  
• Report maintenance needs promptly to the facilities team.
  

6. Events and Patient Support

• Support patient events, wellness sessions, and educational workshops with beverage service as required.
  
• Comply with all healthcare facility safety regulations and represent the clinic's values in every interaction.
  

Requirements

Key Requirements and Skills

Experience

• 1–2 years of experience as a barista or in a hospitality role, preferably in a healthcare, wellness, or boutique setting.
  
• Familiarity with UK food safety and hygiene standards.
  

Skills

• Strong communication skills with a friendly, patient-focused attitude.
  
• Ability to prepare a range of beverages consistently, including health-conscious and lower sugar options.
  
• Good knowledge of UK Food Handling, Hygiene, and Health and Safety regulations including COSHH.
  
• Reliable, punctual, and flexible with shift patterns.
  
• Basic understanding of dietary needs for people with diabetes is a plus.
  

Qualifications

• GCSE or A-Level equivalent. Barista training or certification is a plus.
  
• Food Safety and Hygiene qualification at Level 2 (preferred).
  

Regulatory and Compliance Context

This role operates within a UK healthcare setting. The postholder must follow the clinic's infection prevention and control programmes, adhere to COSHH and UK Food Safety regulations, and maintain compliance with all relevant UK healthcare legislation.

Key Competencies

Requirements
Skills and Competencies Expert clinical judgement across a broad range of imaging modalities. Confident leadership and the ability to influence practice across a multidisciplinary team. Strong written and verbal communication skills. Commitment to evidence-based practice and continuous service improvement. Regulatory and Compliance Context This role operates within the regulatory framework of the Health and Care Professions Council (HCPC) Standards of Proficiency for Radiographers. The post-holder will work in accordance with Care Quality Commission (CQC) standards, IR(ME)R 2017 and IRR17. All relevant UK employment legislation applies, including the Equality Act 2010. Patient information must be handled in full compliance with UK GDPR and the Data Protection Act 2018. Key Competencies Competency What Good Looks Like Expert Clinical Practice Delivers advanced imaging care with consistent accuracy and sound judgement. Professional Leadership Sets the clinical standard and supports colleagues in raising their own. Education and Development Builds capability in others and keeps the service current with best practice. Research and Evaluation Uses evidence and audit to drive real improvements in imaging care. Regulatory Compliance Keeps the service inspection-ready under CQC and IR(ME)R requirements at all times. Communication Clear, credible and collaborative across clinical and operational teams.