Food Services Manager

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented peopleand empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.

JLL is seeking aFood Services Managerfor our Integrated Facility Manager business line. This role focuses on ensuring high-quality consistent delivery of food services across multiple regions and sites.

Key Responsibilities

Vendor Relationship Management:

The Food Services Manager oversees critical vendor partnerships for employee catering services including employee dining facilities barista coffee shops vendor pop-ups and hospitality services. Additionally youll manage ancillary service providers such as coffee machine services vending operations complimentary item vendors (fruit milk etc.) and various support services like deep cleaning.

Operational Excellence:

Working alongside onsite delivery teams youll ensure full EHS compliance consistent service delivery across the portfolio smooth mobilization of new sites and strict adherence to IFM and client contracts. The role requires managing vendor performance through measurable KPIs and SLAs while maintaining robust reporting and budget management processes.

Strategic Relationship Building:

Develop strong partnerships with Facilities Managers Assistant Facilities Managers Soft/Hard Services Managers and the EMEA Program Team. Build client relationships and support RFP processes related to food services operations.

Quality Assurance:

Create and maintain SOPs and SOWs for the catering division conduct quarterly audits across all catering areas and ensure consistency of GREF-mandated hospitality services including tea point provisions and meeting room standards.

Required Qualifications

Experience:

• Ideally 6 years in food or hospitality roles within large commercial organizations
• Proven facilities contract ownership and supplier/contractor management
• Working knowledge of quality environmental and EHS management systems (essential)

Skills & Competencies:

• Strong vendor/contract management capabilities
• Excellent verbal and written communication
• High IT literacy
• Collaborative team orientation
• Customer satisfaction focus
• Continuous improvement mindset
• Practical soft services knowledge

Preferred Qualifications:

• Degree-level education or equivalent
• Quality EHS and environmental accreditations
• HCIMA Membership
• Facilities Management industry qualifications

What JLL Offers

Join an entrepreneurial inclusive culture where collaboration drives success globally. Our Total Rewards program supports your career ambitions through comprehensive recognition wellbeing benefits competitive pay and professional development opportunities. Youll work on landmark projects with world-leading businesses while building lasting professional connections.

Application & Privacy

Apply today at privacy information and details on data collection practices please see JLLs Global Privacy Statement on our career employees can access our Equal Employment Opportunity and Affirmative Action policy documentation.

Location:

On-site London GBR

If this job description resonates with you we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table!

At JLL we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities we analyze your application for relevant skills experiences and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role yourepursuing.

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Jones Lang LaSalle (JLL) together with its subsidiaries and affiliates is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

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Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Required Experience:

Manager

Employment Type : Full-Time
Experience: years
Vacancy: 1