Technical Licensing Officer (Grade D) Housing

Technical Licensing Officer (Grade D) 3 Month Contract

Location: RM17 6SL

Rate: 22.58 per hour (Umbrella)

Contract: Temporary (3 Months)

Hours: Full-Time

Pay: Bi-weekly

Summary

The Technical Licensing Officer is a temporary full-time role lasting three months focused on the administration and delivery of housing licensing functions. The position is crucial for ensuring that applications inspections records and compliance activities are managed efficiently and in line with legislative requirements. The successful candidate will collaborate with housing licensing environmental health and regulatory services teams to ensure accurate processing of licensing applications within agreed timescales while maintaining a high standard of customer service.

Responsibilities

• Licensing Administration
  • Process housing and licensing applications.
    
  • Validate application documentation.
    
  • Maintain accurate licensing records and databases.
    
  • Ensure compliance with legislative and policy requirements.
    
  • Support the administration of licensing schemes and regulatory functions.
    
• Case Management
  • Manage a varied caseload of licensing enquiries and applications.
    
  • Monitor application progress and compliance requirements.
    
  • Update systems with accurate and timely information.
    
  • Ensure all actions meet service standards and deadlines.
    
• Customer Service & Advice
  • Respond to enquiries from residents landlords agents businesses and other stakeholders.
    
  • Provide advice on licensing requirements application processes and compliance matters.
    
  • Deliver a professional and customer-focused service.
    
  • Liaise with applicants regarding additional documentation and information requirements.
    
• Compliance & Regulatory Support
  • Support officers in ensuring compliance with licensing legislation.
    
  • Assist with investigations and licensing reviews where required.
    
  • Prepare correspondence notices reports and other documentation.
    
  • Support monitoring and enforcement activities.
    
• Record Keeping & Data Management
  • Maintain accurate electronic and manual records.
    
  • Ensure documentation is uploaded and stored correctly.
    
  • Produce reports and statistical information as required.
    
  • Support audit and performance monitoring activities.
    
• Partnership Working
  • Work closely with internal departments and external agencies.
    
  • Liaise with landlords managing agents and partner organisations.
    
  • Support collaborative working across housing and regulatory services.
    

Requirements

Requirements:

• Essential
  • Experience in Licensing Regulatory Services Housing Environmental Health or Local Authority environments.
    
  • Knowledge of housing licensing legislation and regulatory requirements.
    
  • Experience processing applications assessments and compliance documentation.
    
  • Strong administrative and case management skills.
    
  • Excellent communication and customer service skills.
    
  • Good standard of education including English and Mathematics (or equivalent).
    
  • Understanding of licensing and regulatory processes.
    
  • Knowledge of housing legislation and licensing requirements.
    
  • Experience managing records applications and case files.
    
  • Excellent organisational skills and attention to detail.
    
  • Strong IT skills including Microsoft Office applications.
    
• Desirable
  • Previous local authority or council experience.
    
  • Experience dealing with property licensing schemes including HMO licensing.
    
  • Experience using licensing management systems and databases.
    
  • Knowledge of housing enforcement and compliance processes.
    
  • Qualification relating to Housing Licensing Environmental Health Business Administration or Public Services.
    
  • Knowledge of HMO Licensing and Selective Licensing schemes.
    
  • Experience supporting compliance or enforcement functions.
    

Additional Information

• This is a 3-month temporary contract.
  
• Rate: 22.58 per hour (Umbrella).
  
• Location: RM17 6SL.
  
• Full-Time Hours.
  
• Pay is provided on a bi-weekly basis.
  
• Previous local authority/council experience is highly desirable.
  
• Housing Licensing Regulatory Services or Environmental Health experience is highly desirable.
  
• Opportunity to support a busy Housing and Licensing Service.
  

Required Skills:

Person Specification Qualifications Essential Good standard of education including English and Mathematics (or equivalent). Desirable Qualification relating to Housing Licensing Environmental Health Business Administration or Public Services. Knowledge Essential Understanding of licensing and regulatory processes. Knowledge of housing legislation and licensing requirements. Understanding of record-keeping and data management procedures. Knowledge of customer service principles. Desirable Knowledge of HMO Licensing and Selective Licensing schemes. Understanding of Housing Act legislation. Knowledge of local authority regulatory services. Experience Essential Experience in an administrative licensing housing or regulatory services role. Experience managing records applications and case files. Experience dealing with customer enquiries. Experience using databases and case management systems. Desirable Previous local authority or council experience. Experience within housing licensing services. Experience supporting compliance or enforcement functions. Experience processing licensing applications. Skills & Competencies Essential Excellent organisational skills. Strong attention to detail. Excellent written and verbal communication skills. Strong administrative and record management skills. Ability to prioritise workloads and meet deadlines. Good IT skills including Microsoft Office applications. Ability to work independently and as part of a team. Strong customer service skills. Additional Information This is a 3-month temporary contract Rate: 22.58 per hour (Umbrella) Location: RM17 6SL Full-Time Hours Pay is provided on a bi-weekly basis Previous local authority/council experience is highly desirable Housing Licensing Regulatory Services or Environmental Health experience is highly desirable Opportunity to support a busy Housing and Licensing Service.

Employment Type : Full Time
Experience: years
Vacancy: 1