Talent.com
Idibu
Customer Service AdvisorIdibu • Middlewich, England, UK
Customer Service Advisor

Customer Service Advisor

Idibu • Middlewich, England, UK
25 days ago
Salary
£24,852.00 yearly
Job type
  • Full-time
Job description
About the role
Customer Service Advisor
Location:Universal House Erf Way Middlewich
Salary: 24852.66
Hours: Fulltime 8hour shifts between 8am8pm(on a rota basis) Monday to Friday plus 1 Saturday per month (8am12pm).
Please note: the nearest bus stop is approximatelyone mile away so we recommend that applicantshold a valid driving licencefor ease of travel.
About InHealth
InHealth has been a proud supporter of the NHS Diabetic Eye Screening Programme since 2011 and now delivers fully managed services nationwide. To support efficiency and improve user experience we have developed our own bespoke software that allows us to adapt quickly to the needs of both patients and colleagues.
The Role
As a Customer Service Advisor youll play a vital role in supporting patients by delivering exceptional customer service over the phone. Handling both inbound and outbound calls youll help patients with enquiries encourage attendance at screening appointments and provide clear accurate information about diabetic eye care.
This role is ideal for someone who enjoys speaking to people solving problems and making a positive difference to patient experience.
Key Duties
  • Handle inbound and outbound calls relating to diabetic eye screening
  • Address patient queries and concerns in a professional and timely manner
  • Encourage and support patients to attend screening appointments
  • Accurately record patient interactions feedback and any followup actions
  • Work towards performance targets to support personal development
  • Maintain a friendly professional and empathetic approach at all times
  • Follow robust quality assurance procedures to meet national standards
To Be Successful in This Role
  • Warm friendly and positive with a passion for excellent customer service
  • Strong written and verbal communication skills
  • Approachable reliable and hardworking
  • A genuine peopleperson who enjoys helping others and working as part of a team
Next Steps
  1. Complete an application form
  2. Complete 4automated video interview questions
  3. CV and video shortlisting
  4. Facetoface interview


Whats in it for you
We offer a fantastic benefits package which is available through a mobile-enabled rewards platform called InJoy. This is your place to access thousands of offers and discounts on a wide range of products and services relating to: fashion travel eating out technology leisure and more!
In addition to this we also offer:
  • 25 days annual leave (plus bank holidays)
  • Generous company contribution pension scheme
  • Fantastic learning and development opportunities
  • 24/7 access to a dedicated well-being hub and an Employee Assistance Programme
  • Monthly award programme and online peer-to-peer recognition
  • Refer a friend bonus
  • Discounts on InHealths healthcare services
  • Smart tech Cycle to Work and thousands of discounts and cashback options
  • Paid-for professional memberships and more!
Making sure our people are happy at work is one of our main priorities which means giving them as many opportunities as we can to support their personal and professional growth. We also have an innovative approach to personal and professional development helping you to be the best version of you and giving you a real career pathway. IND01

About the company
InHealth is the UKs largest specialist provider of diagnostic and healthcare solutions working in partnership with the NHS for more than 30 years to make healthcare better for more than 5 million patients each year.
Behind every test scan and assessment is a team of people helping our services run smoothly efficiently and with care. With opportunities across community hospital and office-based settings InHealth offers the chance to grow your career in a people-focused organisation where your work supports millions of patients and helps bring high-quality healthcare closer to local communities.
InHealth is a place where youre trusted to do your job well supported by people who value your expertise and give you the space to act on it. Teams show up for each other leaders back your judgment and help remove blockers rather than create them.
New opportunities open as we grow - whether thats progressing moving sideways or taking on something different as your strengths evolve. And everything we do is focussed on making healthcare better - for patients partners and the people delivering care.
Read more about us here: Who We Are - InHealth Group
Employment Type : Full Time
Experience: years
Vacancy: 1
Monthly Salary Salary: £ 24852 - 24852
Create a job alert for this search

Customer Service Advisor • Middlewich, England, UK

Similar jobs

Customer Care & Sales Advisor

JDR RecruitmentHeywood, England, GB
Full-time

We are looking for a Residential Telesales Advisor to join a supportive, growing contact centre team.You will speak to residential customers, understand their needs, and help them choose the right ... Show more

 • Promoted

Customer Service Advisor - £12.6 An Hour

HaysIrlam, United Kingdom Of Great Britain And Northern Ireland, UK
Full-time

Handles inbound calls, emails, and webchat to provide customer service and maximize upselling opportunities.Places orders and builds customer rapport. Show more

 • Promoted

Service Advisor - £30,000 A Year

Holt Recruitment LtdLittle Hulton, United Kingdom Of Great Britain And Northern Ireland, UK
Full-time

The Service Advisor role involves advising customers, selling products, managing job cards, and ensuring excellent customer service. Show more

 • Promoted

Exterior Products Sales Advisor

Hillarys BlindsStoke-on-Trent, ENG, GB
Part-time

Exterior Products Sales Advisor – £60,000+ earnings p/a.A flexible opportunity that works around you – full or part time.Imagine running your own business, close to home, at your ... Show more

 • Promoted

Customer Service Advisor

Careium ABBlackburn, England, GB
Full-time

We are looking for some more heroes to join our Careium Family.Do you have a genuine interest in helping other people? Would you like a job were every day you knew you made a vital difference to so... Show more

 • Promoted

Customer Service Advisor - Uncapped Commission

EEKnutsford, Cheshire, United Kingdom
Full-time

Stanford House Birchwood WA3 7TH.If you’re outgoing, full of energy and love talking to people, you’d be better off in sales with EE.Maybe you’ve worked in retail, or hospitality before.You know ho... Show more

 • Promoted • New!

HGV Parts Advisor

SourceCoManchester, ENG, GB
Full-time +1

HGV Parts, Commercial Vehicle (CV) Components, Customer Service, Automotive Aftermarket.Permanent, full-time, Monday to Friday, daytime hours, + approx.Requirements & Responsibilities:.Having a... Show more

 • Promoted

Technical Sales Advisor

Stem StaffingManchester, England, GB
Full-time

A growing manufacturer of commercial lighting is currently looking for a Technical Sales Advisor to help with their inbound calls and enquiries from existing customers.The ideal candidate will be s... Show more

 • Promoted

Service Advisor - £27,000 - £32,000 A Year

The Solution Automotive LimitedBolton, United Kingdom Of Great Britain And Northern Ireland, UK
Full-time

Franchised Motor Dealership - Bolton.Our client is looking for an experienced Service Advisor to join the team at their Bolton site.Salary: up to £27k Basic, uncapped OTE of £32k.Working Days/Hours... Show more

 • Promoted

Customer Support Advisor

Hometree GroupStoke-on-Trent, England, United Kingdom
Full-time +1

YourRepair, now part of Hometree following its acquisition in 2022, was founded to provide high-quality, customer-focused home and boiler care plans across the UK.With years of expertise in plumbin... Show more

Customer Service Advisor

GreenbeanBury, England, GB
Permanent

Customer Service Delivery Coordinator / Advisor – Office Based (Permanent).Monday to Friday, 8:30am – 5:00pm (1-hour lunch).Are you looking for an opportunity to join a dynamic team in a fast-paced... Show more

 • Promoted

Bodyshop Customer Service Advisor - £16,380 A Year - Part Time

Auto Skills UKCheetham Hill, United Kingdom Of Great Britain And Northern Ireland, UK
Part-time

Handles customer requirements for vehicle repair, ensuring high customer service standards. Show more

 • Promoted

Customer Service Advisor Work From Home - £23,809.5 A Year - Remote - No Experience Required

Back 2 Work Complete TrainingManchester, United Kingdom Of Great Britain And Northern Ireland, UK
Remote
Full-time

We’re recruiting for Customer Service Advisors working from home (fully remote) to earn £23,809.Customer Service Advisor benefits: * 28 days holiday (including bank holidays), increasing to 30 days... Show more

 • Promoted

Technical Sales Advisor Structural Building Products - £28,000 - £30,000 A Year

Mitchell MaguireStoke-On-Trent, United Kingdom Of Great Britain And Northern Ireland, UK
Full-time

Advises on construction accessories, promotes technical systems, negotiates sales, and provides technical support. Show more

 • Promoted

Customer Service Advisor - £25,000 - £30,000 A Year

Fresh Perspective ResourcingCheetham Hill, United Kingdom Of Great Britain And Northern Ireland, UK
Full-time

The Customer Service Advisor will handle inbound and outbound calls, setting up new cases, and providing excellent customer service. Show more

 • Promoted

Inbound Sales & Service Advisor - Fully Remote

Talent TentManchester, England, United Kingdom
Remote
Full-time

Inbound Sales & Service Advisor – Remote, start dates from June/July 2026.Major UK insurance company (trusted by millions).Remote role, with all equipment provided.Average bonus: £400–£600/month (s... Show more

Customer Service Advisor

Together - loans, mortgages & financeCheadle, England, GB
Full-time

For over 50 years, we’ve helped thousands of people, businesses and professionals unlock their property ambitions with our common-sense approach to mortgages and secured loans.We take the time to u... Show more

 • Promoted

Occupational Health Advisor

Premier FoodsST4, ENG, GB
Permanent

Circa £30,040 per annum (pro-rated from £50,066 FTE) \n.We're looking for a proactive and caring Occupational Health Advisor to lead our on-site health and wellbeing service.You&#39... Show more

 • Promoted

Insurance Customer Service Advisor – Motor Insurance - £25,000 - £28,000 A Year

KINGSGATE RECRUITMENTLongsight, United Kingdom Of Great Britain And Northern Ireland, UK
Full-time

Respond to customer inquiries, assist with policy changes, and resolve complaints in motor insurance. Show more

 • Promoted

Customer Service Advisor - Working From Home - £12.2 An Hour - Remote

Interaction RecruitmentSalford, United Kingdom Of Great Britain And Northern Ireland, UK
Remote
Full-time

Handles inbound customer service calls, providing support and resolving customer queries professionally. Show more