Front of House Coordinator Permanent | Full-Time | Belfast City Centre | £26,400 VANRATH are delighted to be partnered with a well-established and highly regarded organisation as they look to appoint a Front of House Coordinator on a full-time, permanent basis. This is a fantastic opportunity for a polished, customer-focused professional with a hospitality background to take ownership of a busy front-of-house operation within a modern corporate environment. What's in it for you? Salary of £26,400 Monday to Friday working pattern - typically between 8.00am and 5.00pm Overtime or time off in lieu for evening events, agreed in advance Weekend hours (occasional, event-driven) paid at time and a half Varied, people-facing role with genuine ownership of the guest experience Supportive team environment within a professional, modern setting About your next employer Our client operates a busy, professional environment welcoming a steady flow of visitors, clients and business guests each day. With well-appointed meeting and event spaces and an in-house catering offering, they pride themselves on delivering a first-class experience to everyone who walks through the door. As the face of the organisation, the successful candidate will play a central role in maintaining those standards. About you Essential: Proven experience within the hospitality sector / professional services - this is an essential requirement A confident communicator with first-class interpersonal skills Immaculate personal presentation and a professional, courteous manner Highly organised with strong time management and the ability to juggle competing priorities Meticulous attention to detail Competent user of Microsoft Office, including Word, Excel, Outlook and Teams Desirable: Previous experience in a reception, front-of-house or administrative position Exposure to invoicing and processing payments Some familiarity with keeping financial records What you will do Take charge of meeting room reservations, ensuring each space is immaculately presented ahead of, and reset after, every booking Work closely with the in-house catering team to arrange refreshments and ensure they are delivered and served on time Act as the welcoming first point of contact, greeting guests, clients and contractors with warmth and professionalism Log maintenance and repair issues without delay and follow them through to resolution Handle incoming calls, dealing with enquiries and transferring callers to the right person Sign visitors in and out, issue and track access passes, and uphold security protocols at all times Provide day-to-day administrative support including data entry, printing, photocopying, report preparation and client email correspondence Assist with the organisation and set-up of events and functions, including planning and preparation Sort and distribute incoming post and manage outgoing mail, deliveries and couriers Develop strong working relationships with regular building users, clients and wider stakeholders Liaise with external contractors, suppliers and service providers as needed Keep the reception and front-of-house areas tidy, organised and welcoming throughout the day Maintain accurate records, filing systems and databases Support health and safety procedures and adherence to company policies and site standards Please note this list is not exhaustive; a degree of flexibility will be required, and reasonable additional duties may be requested by management in line with business needs. Skills: Receptionist Administrator Reception Front of House Admin Secretary Assistant Benefits: Excellent Benefits and Progression
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