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Liquid RS
Housing Officer - LambethLiquid RS • London, ENG, GB
Housing Officer - Lambeth

Housing Officer - Lambeth

Liquid RS • London, ENG, GB
23 days ago
Job type
  • Temporary
Job description

Job Description

South West London (Lambeth) | 4 Days On Site, 1 Day Home Working | £28.56 per hour (Umbrella) | Ongoing Temporary Contract\n
\n
\n We're recruiting for a Housing Officer to join a respected social housing organisation that manages thousands of homes across London. With a strong commitment to delivering excellent customer service, investing in communities and improving residents' quality of life, this is a fantastic opportunity to join a team where your work will genuinely make a difference. \n
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The Role\n
\n
\nBased from the South West London (Lambeth) office, you'll be responsible for managing a patch of approximately 190–200 homes, delivering a proactive and customer-focused housing management service. Working predominantly on-site, you'll build strong relationships with residents while ensuring estates are safe, well-managed and thriving.\n
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Key Responsibilities\n
    \n
  • Manage a housing patch of approximately 190–200 homes.
    • \n
  • Deliver high-quality tenancy and estate management services.
    • \n
  • Build positive relationships with residents through regular estate inspections and face-to-face engagement.
    • \n
  • Investigate and manage Anti-Social Behaviour (ASB) cases through to resolution.
    • \n
  • Work closely with repairs teams, contractors and internal departments to resolve resident issues.
    • \n
  • Manage service charge enquiries and support residents with tenancy-related matters.
    • \n
  • Ensure estates remain safe, clean and compliant with health and safety requirements.
    • \n
  • Support safeguarding concerns and take ownership of resident issues through to completion.
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  • Maintain accurate records and deliver an excellent customer experience throughout.
    • \n
About You \n
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  • Previous experience working as a Housing Officer within social housing.
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  • Strong knowledge of tenancy management, estate management and ASB.
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  • Excellent communication, negotiation and customer service skills.
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  • The ability to manage a busy and varied workload independently.
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  • Strong IT skills and experience maintaining accurate case records.
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  • A proactive, solutions-focused approach with a genuine passion for supporting residents.
    • \n
What's on Offer\n
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  • £28.56 per hour (Umbrella)
    • \n
  • Ongoing temporary contract
    • \n
  • Hybrid working – 4 days on site, 1 day working from home
    • \n
  • Office and housing patch based in South West London (Lambeth)
    • \n
  • Opportunity to join one of London's largest and most respected housing providers.
    • \n
Interested? Apply today with your updated CV.
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Housing Officer - Lambeth • London, ENG, GB

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