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Beaverbrook
Duty ManagerBeaverbrook • Leatherhead, Surrey, United Kingdom
Duty Manager

Duty Manager

Beaverbrook • Leatherhead, Surrey, United Kingdom
24 days ago
Job type
  • Full-time
Job description
Duty Manager - Leatherhead

Description:

At Beaverbrook, our Duty Managers play a key role in ensuring every Member, Resident and Guest enjoys a seamless and personalised five star experience. Warm, intuitive and knowledgeable, you will be a visible presence across the Estate and confident in delivering exceptional service.

The Role:

You will oversee Estate wide operations, supporting teams to deliver smooth daily service. With strong awareness of guest activity and business levels, you'll manage:

  • Guest movement, occupancy and VIP arrivals
  • Spa, restaurant and event bookings
  • Coordination between operational departments

You will build genuine rapport with guests and ensure they receive consistent recognition and service at every touchpoint.

The Person:

We're looking for someone who is:

  • Professional, polished and people focused
  • Calm, confident and proactive
  • A strong communicator and multitasker
  • Hands on with a positive, solutions driven approach
  • Experienced in luxury hospitality in a supervisory or managerial role, is essential
  • Familiar with, or eager to work to, LQA style standards

Shift Pattern:

5 days out of 7, including weekends and bank holidays.
Shifts include 07:00-15:00, 10:00-18:30, or 14:30-23:00.

Salary: 35,000 per annum, plus tronc

Benefits:

Hospitality Rewards App discounts

Development support and recognised qualifications

Discounted F&B

28 days' holiday (including bank holidays), rising annually for 5 years

Pension, Life Insurance & Sick Pay

Long Service Awards

Cycle to Work Scheme

Recommend a Friend bonus

Uniform for some roles & free parking


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Duty Manager • Leatherhead, Surrey, United Kingdom

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