Process Design Analyst - OPERATIONS - Umbrella
Contract Role | Glasgow | Financial Services
Our client, a leading financial services organisation in Glasgow to recruit an experienced Business Process Design Analyst on a contract basis.
Working closely with operational teams, business stakeholders, and subject matter experts, you will lead process design initiatives, develop governance frameworks, and ensure administrative teams have the tools and documentation required to deliver consistent, high-quality outcomes.
The Role
As a Business Process Analyst, you will be responsible for analysing, designing, documenting, and continuously improving processes across the business. You will help establish best practice, improve operational performance, and ensure processes remain compliant with regulatory and business requirements.
Key responsibilities include:
- Analyse, document, and design business processes to improve efficiency, quality, and compliance.
- Identify process gaps, risks, bottlenecks, and control weaknesses, implementing practical and effective solutions.
- Work closely with stakeholders to gather requirements and translate business needs into robust operational processes.
- Create and maintain process maps, standard operating procedures (SOPs) and supporting documentation.
- Develop, implement...