Job Title: Travel Support Advisor – Air & Ground Operations
Location: Leyland, Preston
dnata Travel Group B2B is the UK’s biggest B2B-only tour operator and comprises of flagship brand Gold Medal and three specialist brands – Pure Luxury, Cruise Plus and Incredible Journeys. We pride ourselves on our truly ‘agents-first’ approach and our strong mutually beneficial and supportive relationships with a huge range of supplier partners across the industry. We are part of the Emirates group.
We are now recruiting for a Travel Support Advisor to manage and action involuntary changes to customer travel arrangements, including airline schedule changes, flight cancellations, ticketing deadlines, and ground service modifications. This role ensures timely communication with customers and effective resolution of disruptions, working in a customer-centric manner to minimize inconvenience and protect business interests.
Job Accountabilities
To be considered for this role, we need you to have the following skills, experience and qualifications:
Desirable:
Travel Support Advisor Air & Ground • Preston, GB
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