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Repairs Planner & SchedulerSterling Recruitment Solutions • Terrington St Clement, Norfolk, UK
Repairs Planner & Scheduler

Repairs Planner & Scheduler

Sterling Recruitment Solutions • Terrington St Clement, Norfolk, UK
24 days ago
Job type
  • Full-time
Job description
Role Overview This is a fast-paced and high-pressure role that plays a critical part in the smooth delivery of our repair and maintenance operations. We are specifically looking for candidates who have already worked in a planning and scheduling environment and have a strong understanding of the demands of the role. This is not an entry-level position — you must be confident managing multiple operatives, priorities, and changing workloads. You will be responsible for coordinating works efficiently, ensuring operatives’ diaries are fully optimised, and maintain high levels of customer satisfaction. Key Responsibilities Planning & Scheduling * Effectively schedule and allocate repair works to operatives * Manage and optimise daily and weekly diaries * Prioritise emergency and urgent works appropriately * React quickly to changes, cancellations, and overruns * Ensure maximum productivity and efficiency Communication * Liaise confidently with tenants, clients, operatives, and management * Manage expectations in a professional and proactive manner * Handle challenging situations calmly and effectively Performance & Delivery * Monitor job progress and ensure works are completed within timescales * Identify and escalate issues impacting performance * Support continuous service improvement Administration * Raise and manage works orders accurately * Maintain ...
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Repairs Planner & Scheduler • Terrington St Clement, Norfolk, UK

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