Vacancy Title: Lead Quality Administrator – Marine Products & Operations
Vacancy Location: Dunmurry
Engagement Type: Permanent
Who are Survitec and what do we do?
Survitec are the world’s largest survival technology provider. For over166 years, we have been protecting lives in the air, on land and at sea, through the design, manufacture, and servicing of Survival Technology. Today, we are a global community of 3,000 professionals with presence in 96 countries partnering with our customers to provide innovative solutions that reduce risk and help keep you safe.
That's why the world's leading maritime; defence & government, energy and aerospace organisations trust us when it matters most and why we have been awarded the Gold Award by the Defence Employer Recognition Scheme.
Your New Role
Here at Survitec, we are currently recruiting for a Lead Quality Administrator to join our Quality Team. In this role will be responsible for data input, generation of various release certificates and paperwork, resolving queries, searching and retrieving records, and supporting Quality Engineers to resolve customer issues. If you are a team-player, capable of working under pressure to meet deadlines and maintaining a high level of accuracy and attention to detail, come and join our team in Dunmurry.
Key responsibilities for the Lead Quality Administrator role include but are not limited to:
Data input: Transfer of critical product information details from paperwork onto appropriate database.
Generation of appropriate legally binding Release Certificate/paperwork as Marine Certificate Of Conformance, Declaration Of Conformity, and Aerospace Form 1 in accordance with applicable regulations, standards, and customer specific requirements.
Resolution of internal or customer queries on relevant certificates/paperwork.
Ability to search within the different systems for records and artefacts.
Archiving/retrieving of records.
Work with other departments to resolve customer concerns.
Communicating with internal and external customers on queries ensuring customer satisfaction and compliance.
Problem solving along with other departments and other production sites.
About You:
Essential Criteria:
5 GCSE’s or equivalent, grade C or above (including English and Mathematics)
Level 3 (A-levels or BTECs) qualification or equivalent
Substantial experience working in an office/administrative environment
Demonstrable proficient experience in the use of Microsoft packages, including Word & Excel, for report writing and updating metrics
Use of databases
Experience in office management, to include documentation filing for ease of retrieval
Flexible and adaptable approach to work
Exceptional team player
Can do attitude
Show initiative with the aim to continually improve internal processes
Desirable
Internal audit experience (ISO 9001 or similar)
Experience in updating and releasing quality-controlled documents
Experience in producing formal release certificates for marine and aerospace industries (Certificate of Conformity, Declaration of Conformity, CAA Form 1)
Experience of using an ERP system
Experience working in a Quality Team
Why You Should Work for Us:
33 days holiday entitlement (including bank holidays)
Flexible / Hybrid working arrangements
Additional day off to celebrate your birthday
Company Anniversary Holiday Benefit
Excellent enhanced maternity & paternity package
Cycle to Work Scheme
Life Assurance
Training & Professional Development
Employee Assistance Programme
Workplace Reward & Recognition scheme
Lead Quality Administrator • Belfast, GB
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