Managed IT Services Specialist

You will be responsible for promoting and selling Intercitys Managed IT services. Your primary goal will be to drive revenue growth and establish strong customer relationships. You will have a passion for helping clients. This role requires a deep understanding of Managed IT services and ideally Microsoft experience in particular Modern Workplace / M365.

You will be part of a wider dynamic sales team who are results driven with individuals responsible for achieving their own sales targets as well as contributing to the overall team financial targets.

Intercity is about trust accountability and doing right by customers every this role youll take a consultative sales approach driving positive outcomes for the client with the right service model and engage on existing accounts and new business opportunities.

Key Responsibilities as a Managed IT Sales Specialist:

• Sales and Business Development: identifying and progressing opportunities of Intercitys Managed IT portfolio.
• Create and present accurate proposals and quotations and support contract closure
• Achieve or exceed targets by developing strategic plans and proactively engaging Intercity Sales teams and customers.
• Develop strong knowledge of Intercitys Managed IT services including Service Desk EUC JML Microsoft Modern Workplace and Security and Compliance.
• Consultative Selling approach to understand customer needs and challenges to recommend tailored solutions.
• Build strong relationships with internal and external stakeholders including C-suite executives IT decision-makers and procurement teams
• Monitor industry trends competitor activity and customer needs to identify new sales opportunities
• Collaboratively work with Sales Specialists Sales teams Pre-Sales Engineers Propositions Marketing and Microsoft partners to develop and deliver successful sales strategies.
• Sales Documentation: Prepare accurate reports forecasts and pipeline updates to keep management informed.

What were looking for:

• Several years experience in a similar sales environment with a proven track record of achieving sales targets
• In-depth knowledge of Managed IT services
• Relevant Microsoft certifications eg Microsoft 365 fundamentals
• Microsoft technical expertise would be beneficial
• Able to demonstrate experience of managing a complete sales cycle in a B2B environment
• Experienced in working with SLAs
• Builds trust with senior stakeholders and demonstrates the ability to influence
• Confident in presenting complex business solutions in a non-technical manner
• Conscientious disciplined and understand the importance of compliance and governance
• Open minded and eager to learn and contribute to drive continuous improvement

What We Offer:

• 33 days holiday (inclusive of bank holidays) with entitlement increasing by one day for each full calendar year employed up to a maximum of five days.
• Annual pay reviews.
• Holiday buy scheme.
• All-company bonus scheme.
• Death in service cover.
• Employee assistance programme.
• Company pension.
• Active social calendar.
• A strong focus on developing our people.

About You

About Us

Intercity Technology provides reliable and secure technologies in communications cloud and managed services with a big difference Intercity is a technology solutions partner that isnt all about tech. Its about a great bunch of people combining their passion expertise and dedication to deliver extraordinary results for businesses.

Our vision is to be the best technology partner to work for and with we are really proud of our achievements so far:

• Customer Net Promoter Score of 92
• Gold Award Investors in People Accreditation
• Employer of the Year 2025 - British Business Excellence Award
• Gold Eco Vadis rating - Among the Top 3% of Companies for Sustainability Performance

We select candidates with the right skills experience and values to join us and selection is based on a fair and equal process. Were proud to be committed to equal opportunities and welcome all applications. As a specialist in secure technology solutions all successful candidates will be subject to pre-employment checks so we can ensure compliance with our ISO27001 (Information Security) and Cyber Essentials Plus certifications. We are committed to using any personal information you may give us in a secure and proper manner for more information please see our privacy policy on our website.

Required Experience:

IC

Employment Type : Full-Time
Experience: years
Vacancy: 1