Technical Information Officer

We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we’re powered by a team of over 2500 people who work together, lead by example, and think BIG. With us, you’ll go further, faster. What are you waiting for? Location: THG Labs, Meridian Business Park, Trowbridge, BA14 0BP About THG Labs THG acquired Acheson & Acheson in 2018 to bring full service, product development & manufacturing in-house to supply innovative branded and THG Beauty Brand products to the industry. In 2022 Acheson & Acheson became THG Labs. Capabilities include: * In-house market knowledge & trends * End-to-end service from idea generation through to manufacturing and launch * Technical, commercial and production expertise About the Regulatory Compliance Team Based within the Beauty division of the business, The Regulatory Compliance Team is responsible for reviewing and assessing current and new cosmetic regulations globally including horizon scanning to make sure our clients have the latest information. The team are responsible for checking and tracking the compliance to these regulations of all the ingredients, materials and formulations sourced and manufactured by THG Labs. As well as managing and monitoring various certifications including audits, as well as processing and managing complaints and testing of products. Why be a Technical Information Officer at THG Labs? Reporting to Snr Compliance Officer, the Technical Information Officer is responsible for assisting the team in accurate data collection, reporting, maintenance and researching compliance of raw materials and finished cosmetic products. They will provide support to all members of the Regulatory Compliance Team to facilitate the delivery of projects assigned, ensuring products are safe, legal and sustainable. As a Technical Information Officer you will: * Collection of data relating to raw materials and finished goods to support the Regulatory Compliance team in the requirements for full compliance to all countries and regions as well as certifications as needed by the business and clients. * Ensuring accurate management of data in systems required for development and maintenance of cosmetic regulatory documentation. In accordance with company service level agreements and customer briefs. * Maintenance and collation of data relating to external certification of products including COSMOS, RSPO, VEGAN SOCIETY, Halal and Cruelty Free International. * Reporting and maintaining data relating to sustainability of raw materials and finished products. * Developing knowledge of regulations relating to the development, manufacture, and sale of Cosmetic and toiletry products * Communicating with suppliers, requesting up to date and accurate information is received and processed in accordance with service level agreements. * Follow company work instructions and procedures. * Communicating effectively and positively with all teams, colleagues, and managers. * Take reasonable care for the health and safety for yourself and other persons who may be affected by your work * To cooperate with regards to all company health & safety measures, following H&S training when using equipment * Report to a person in authority any work situation which may represent a serious or imminent danger to health & safety or any shortcomings in the protection arrangements to health & safety. In respect of any hazards remember ‘see it, report it’ * Helping to promote a positive working atmosphere within the company. * Any other duties that may be required from time to time. What skills and experience do I need for this role? * Experience within the cosmetics, personal care, chemical, pharmaceutical, food, or regulatory compliance sectors. * Knowledge of cosmetic regulations, ingredient compliance, or product certification requirements. * Familiarity with certification schemes such as COSMOS, RSPO, Vegan Society, Halal, and Cruelty Free International. * Understanding of sustainability reporting and environmental data management. * Experience liaising with suppliers to obtain technical, regulatory, or compliance documentation. What’s in it for me? * Access bespoke development programmes that have been designed and developed by our in-house L&D team. * Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider. Enhanced Leave * 25 days annual leave plus bank holidays. * Don’t want to work on your birthday? We don’t either! Enjoy your day off on us! * Enhanced maternity and paternity pay, depending on length of service. * Up to 10 days compassionate leave. * Buy back up to 3 days each year. * Access face-to-face and virtual appointments with our in-house GP (Manchester Head Office). * Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa. Other Perks * Save up to 12% on the cost of personal tech through our salary sacrifice scheme. * Up to 50% staff discount on THG brands. * Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation. * Anniversary gifts when you hit 5 and 10 years of service. THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community. Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you havent heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further. J-18808-Ljbffr