Network Engineer

Maintain and enhance Imerys' UK network infrastructure, ensuring secure, reliable and high-performing connectivity across multiple sites. The role combines hands-on network support, troubleshooting and incident management with involvement in network upgrades, security improvements and global IT projects, working closely with UK and international teams.

Client Details

Imerys is the world's leading supplier of mineral-based specialty solutions for industry. Our expertise in applications, material science and innovation enables us to deliver essential properties that improve customer products and performance. We promote responsible development, environmentally friendly processes and support our customers in their sustainability and decarbonisation efforts.

Description

Network Operations & Support (Run - approx. 80%)

• Providing day-to-day support for network services across all Imerys sites, ensuring high levels of performance, availability and security.
• Managing incidents and changes through ServiceNow, with clear and timely updates.
• Monitoring, analysing and troubleshooting complex issues across Cisco and Palo Alto environments.
• Supporting site teams and helpdesk colleagues with connectivity and performance concerns.
• Performing system backups, patching and general network maintenance.
• Maintaining accurate asset inventories for network devices and components.
• Responding to urgent or high-priority incidents and supporting business continuity and disaster-recovery activities.

Projects & Network Improvements (Build - approx. 20%)

• Contributing to global and UK-level network improvement and security projects.
• Installing, configuring and maintaining Cisco and Palo Alto equipment (routers, switches, wireless, firewalls, SD-WAN, VPN, etc.).
• Helping refine and implement global networking policies, ensuring alignment with UK operations.
• Preparing clear technical documentation for IT teams and users.
• Supporting technology reviews and future network design improvements.

Profile

Essential

• Degree or equivalent in Computing, IT or a related field.
• Fluent in English.
• At least 3 years' operational experience with Cisco and Palo Alto technologies.
• Strong technical knowledge of IP networking, routing, Wi-Fi, firewalls, VPN, SD-WAN and associated protocols.
• Hands-on troubleshooting experience in complex network environments.
• Experience working collaboratively within technical teams.
• Ability and willingness to travel across UK sites (up to 30%) and other EMEA locations where Imerys is operating.
• Must be legally entitled to drive in the UK

Desirable

• Experience working in a multicultural or global organisation.
• Ability to speak another European language.
• Cisco or Palo Alto certifications.
• Experience with cloud-networking technologies or hybrid environments.
• Soft Skills & Abilities
• Able to explain technical information clearly to non-technical users.
• Strong analytical thinking and sound decision-making.
• Flexible across time zones and working patterns.
• Committed to a safety-first approach.
• Excellent written and verbal communication skills.
• Strong interpersonal and collaborative approach, with confidence in driving change.
• Highly organised with good planning and resource-management skills.
• Rigorous problem solver with strong analytical skills.
• High attention to detail and a continuous-improvement mindset.

Physical / Environmental Requirements

• Periods of desk-based work.
• Occasional installation or inspection of network cabling.
• Ability to lift and move moderately heavy IT equipment.
• Travel within the UK (and occasional EMEA travel) required

Job Offer

• Hybrid - Par Moor Technology Centre, Cornwall (with UK and EMEA travel up to 30%)
• Salary up to £55,000 depending on experience + performance related bonus (up to 5%)
• Permanent, Full-Time (37.5 hours per week)
• 25 days' holiday plus bank holidays
• Generous Pension Plan
• Life Assurance
• Income Protection
• Private Healthcare
• Company Sick Pay
• Lifestyle & Financial Benefits
• Discounts with external retailers via Imerys Advantage
• Cycle to Work scheme
• Salary sacrifice car scheme (Tusker)
• Buy Holiday scheme
• Health & Wellbeing
• Employee Assistance Programme
• Virtual GP
• Flu and eye-care vouchers
• Enhanced family-friendly policies
• Menopause support
• Check4Cancer (including prostate checks)
• Opportunities to volunteer as a Mental Health First Aider, First Aider at Work or Fire Marshal