Job Introduction
Pennyhill Park in Bagshot, Surrey, part of the Exclusive Collection, is a luxury hotel and spa known for its elegance and attention to detail. Home to world-class spa and fitness facilities, Pennyhill Park offers an environment where wellbeing, professionalism and exceptional guest experiences are at the heart of everything we do.
You will join as a Spa Attendant, playing an important role in supporting the day-to-day operation of our spa facilities. Your attention to detail, calm approach and pride in presentation will help ensure our guests enjoy a relaxing, clean and welcoming spa environment throughout their visit.
• Competitive pay
• Great rates for stays across all our hotels and 50% discount on Food & Beverage dining
• Free meals while on duty
• Free access to on-site gym and parking
• Access to our Employee Assistance Programme and wellbeing resources
• Exclusive discounts and perks through Hospitality Essentials
• Opportunities for growth, learning, and internal movement within the Exclusive Collection
Key Responsibilities
• Maintain cleanliness and presentation across spa facilities, including changing rooms, relaxation areas and treatment spaces
• Prepare spa areas for daily operation, ensuring towels, robes and amenities are fully stocked
• Support guests with general enquiries and provide a warm, professional presence within the spa
• Assist with laundry movement, towel replenishment and stock rotation
• Ensure spa facilities are safe, tidy and ready for guest use at all times
• Report maintenance issues, hazards or guest concerns promptly
• Follow all health & safety, hygiene and operational procedures
Person Specification
• Strong attention to detail with pride in maintaining high standards of cleanliness
• Calm, professional and guest-focused approach
• Comfortable working in a quiet, wellbeing-focused environment
• Reliable, punctual and able to work independently and as part of a team
• Physically able to carry out manual and repetitive tasks
• Flexible approach to working hours, including weekends and early mornings or evenings
We are a certified B Corp, committed to sustainability and responsible business practices. At Exclusive Collection, we champion wellbeing, progression and a culture where people who share our values can thrive. As an equal opportunities employer we welcome applications from all individuals with the right to work in the UK. If you require any adjustments during the application process, please let us know. Apply today and be part of a team that supports exceptional wellbeing and hospitality experiences.
Spa Attendant • GU19 5EU, United Kingdom
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