Job descriptionWe’re TIP Group – a proud Great Place to Work ® – and we’re looking for a skilled and motivated Operations Assistant to join our team. If you’re passionate about delivering excellent service, enjoy a fast-paced, hands-on environment, and like being part of a team that keeps things moving, keep reading — this could be your best career move yet. What You’ll Be Doing ✔️ Organising customers’ sourcing requirements from request through to on-hire and off-hire, managing servicing, documentation, and compliance ✔️ Working closely with a supportive, hands-on team that values your input ✔️ Liaising with customers, vendors, and branches to arrange servicing, MOT bookings, and repairs, raising work and purchase orders, validating service sheets, and ensuring accurate system updates What You’ll Bring ✔️ Good customer care and communication skills with a professional telephone manner ✔️ A proactive mindset and a sense of ownership in your work ✔️ A good sense of humour – we work hard, but we like a laugh too Why TIP? Because culture isn’t a poster on the wall and it’s something you should feel every day . We’re good at what we do and we put people first. We invest in your growth, value your voice, and genuinely care about our team. We don’t just say we’re a Great Place to Work® – we prove it. It’s how we roll. Benefits Include: ✅ £1,000 employee referral bonus ✅ Private Healthcare for You & Your Loved Ones ✅ Annual contribution towards your well-being ✅ Pension Scheme with Aviva ✅ Income Protection available in case of long-term sickness or disability ✅ Life Assurance (up to 3x annual base salary) ✅ Ability to buy up to 4 additional days for more holidays! ✅ Awards & Recognition so you feel valued for your hard work (e.g. Christmas vouchers, business hero awards etc.) 👉 See why people love working at TIP and explore our benefits — learn more here! We’ve Successfully Hired from These Backgrounds: Logistics Planners, Hire Desk Controllers, Fleet Administrators, Transport Coordinators, Service Advisors, Rental Desk Agents, Workshop Administrators, and Customer Support Specialists.