Must:
Experience in customer experience roles.
Strong communication and interpersonal skills.
Excellent problem-solving and conflict-resolution abilities.
Experience using CRM and customer feedback management systems.
Good problem-solving skills and communication skills.
Desirable:
Working hours and location
12 month fixed contract
Coventry
Monday-Friday
08:00 - 17:00 hours (week on, week off)
4 week induction in office - Jaguar Land Rover Whitley, Coventry
2 week Grad Bay - Jaguar Land Rover Whitley
2 days in office Tuesday and Wednesday (after 6 weeks)
Package
With over 5,000 employees based in more than 80 countries across the globe, our teams provide industry leading expertise that spans:
Our proven track record means that we now partner with almost every car manufacturer on the market.
The MSX Purpose
To empower Movers and Makers to thrive in our ever-changing world
The MSX Mission
To harness our expertise in mobility, the creativity of our global teams, and the power of technology, to craft tailored, sustainable and innovative solutions.
The MSX Vision
To be the clients’ first choice, recognized for our operational excellence and commitment to driving change and innovation in the mobility industry.
MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.
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