Your Opportunity
Your primary responsibilities
Work in other areas of the business as required
Key Challenges
Our Successful Candidate
You will be customer service focused with ability to communicate with influence and work with others to achieve goals. You will deliver goals in a changing environment and take a creative and innovative approach to work while maximising potential for yourself and others.
Additional Competencies
Attention to detail: Able to work accurately and have excellent attention to detail
Methodical approach: Ability to concentrate and focus on meeting deadlines and objectives whilst prioritising workload
Communication skills: Ability to comprehend and provide clear updates to colleagues and external customers.
Teamwork skills: Ability to work positively with other members of the team.
Analytical skills: seek to understand the bigger picture and the impact of up and downstream activities.
Previous Experience and Qualifications
Essentials
MS WordMS Excel (both to intermediate level) and MS Teams and Outlook
General office experience.
Working to set processes/work instructions
Educated to GCSE level minimum of English and Mathematics (grade C/4 or above) or equivalent
Desirable
Communication skills from working with external / internal customers
Previous experience and knowledge of working within an awarding body
Your rewards & benefits
We know youll do great work so we give a lot back with some of the best benefits in the business. We know one size doesnt fit all so our workplace programs meet the different needs of our diverse teams and their families too.
Please see our attractive UK benefits here: Pearson Jobs Benefits
Required Experience:
IC
Advanced Associate, Customer Success • Rotherham, England, UK
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