Driver Operative ( Community Services)

2 months contract with a Local Authority

Job Title: Community Services Driver Operative

Job Purpose

To support the delivery of community-based services by providing safe reliable and person-centred transport for residents through the Transport from Home Service and by delivering meals through the Meals at Home Service. The role is essential in ensuring residents receive timely support maintain independence and access services that enhance their wellbeing. The post holder will act as a key point of contact for service users promoting dignity respect and excellent customer service at all times.

Key Responsibilities

Transport Services

• Safely transport residents to and from designated locations using accessible vehicles.
  
• Assist passengers with boarding disembarking and securing mobility equipment where required.
  
• Conduct vehicle safety checks before and after use and report any defects promptly.
  
• Ensure all journeys are completed safely efficiently and in accordance with service schedules.
  
• Maintain accurate transport records and comply with relevant transport regulations.
  

Meals at Home Service

• Deliver meals to residents in a timely and professional manner.
  
• Ensure food is transported and delivered in accordance with health and safety and food hygiene standards.
  
• Report any concerns regarding service users wellbeing welfare or safeguarding issues to the appropriate manager.
  

Customer Support

• Build positive relationships with residents families carers and colleagues.
  
• Provide a person-centred service that respects individual needs preferences and dignity.
  
• Offer support and reassurance to vulnerable residents while maintaining professional boundaries.
  
• Act as an ambassador for the service providing excellent customer care at all times.
  

General Duties

• Work independently and as part of a team to ensure the effective delivery of services.
  
• Manage daily schedules and workloads efficiently to meet service demands.
  
• Attend mandatory training and development activities.
  
• Comply with organisational policies including safeguarding health and safety data protection and equality and diversity requirements.
  
• Undertake any other duties appropriate to the role.
  

Experience

Essential

• Experience working within community support social care customer service or similar public-facing services.
  
• Experience driving vehicles in a professional capacity.
  
• Experience providing support to vulnerable adults older people or individuals with additional needs.
  
• Demonstrable ability to work independently and manage time effectively.
  

Desirable

• Experience operating accessible or wheelchair-accessible vehicles.
  
• Experience within transport domiciliary care community services or meal delivery services.
  
• Experience completing basic records and administrative documentation.
  

Qualifications and Skills

Essential

• Full UK Driving Licence with entitlement to drive vehicles up to D1 category (or willingness/ability to meet licensing requirements where applicable).
  
• Good literacy and numeracy skills.
  
• Strong communication and interpersonal skills.
  
• Ability to work flexibly and respond to changing service needs.
  
• Understanding of customer care and person-centred service delivery.
  

Desirable

• First Aid qualification.
  
• Safeguarding Adults training.
  
• Food Hygiene Certificate.
  
• Relevant qualification in Health and Social Care Community Support or a related field.
  

Personal Attributes

• Caring compassionate and professional approach.
  
• Reliable punctual and highly organised.
  
• Ability to remain calm under pressure and solve problems effectively.
  
• Commitment to promoting independence dignity and wellbeing for residents.
  
• Positive team player with a strong customer-focused attitude.
  

Additional Information

Location: Blenheim Road Epsom Surrey KT19 9DL United Kingdom

Hours: 36 hours per week

Rate of Pay: Limited/Umbrella - 17.41 per hour

Contract Type: Temporary/Agency (Limited Company or Umbrella basis)

Training: Full training will be provided

Driving Requirement: Full UK Driving Licence with D1 entitlement required

Working Environment: Community-based role involving resident transport services and home meal deliveries.

• Payment: Bi-weekly payment schedule
  
• Start Date: Immediate start available
  

Closing Date: soon (early applications encouraged

Required Skills:

Safely transport residents to and from designated locations using accessible vehicles. Assist passengers with boarding disembarking and securing mobility equipment where required. Conduct vehicle safety checks before and after use and report any defects promptly. Ensure all journeys are completed safely efficiently and in accordance with service schedules.

Employment Type : Full Time
Experience: years
Vacancy: 1