An existing opportunity has arisen to join a leading manufacturer in DIY Hardware & Components! This is a great role to get your teeth into sales/customer support.
Knowledge & Key Skills
Proficiency in a range of software including excel.
Good financial acumen, commercially aware, numerate with ability to prepare quotes.
An excellent telephone manner.
Excellent writing skills with the competence to quickly compose emails to a wide range of business customers.
Initiative to solve problems and deal with complaints in a positive and diplomatic manner.
Ability to efficiently work on multiple tasks at any one time
Must Haves
-Previous customer service experience
-Strong administrative and organisational skills
-Be able to demonstrate a pro-active approach to business situations that deliver a high customer service level and support business strategies
Desirables
-Use of Sage/ Phocas/Word/Excel
-Export/ customs experience
Key Activities & Responsibilities
-Handling ...