Talent.com
Evelyn Partners
Manager Client OnboardingEvelyn Partners • Glasgow, Scotland, UK
Manager Client Onboarding

Manager Client Onboarding

Evelyn Partners • Glasgow, Scotland, UK
17 hours ago
Job type
  • Full-time
Job description

What will you be doing

Were seeking a talented Manager - Client Onboarding to join our team in Glasgow. You will be responsible for a team of 9 who will perform all daily activities associated with Vetting and XP Docs to ensure full compliance with antimoney laundering regulations the Financial Services Compensation Scheme FATCA FCA and CASS rules as well as Suitability and KYC requirements.

This includes the vetting of all relevant client documentation to ensure completeness accuracy and regulatory compliance and responsibility for delivering a timely and accurate onboarding service for new clients within agreed SLAs while maintaining highquality compliant data for existing clients.

You will play a critical role in safeguarding the firm supporting regulatory adherence and ensuring a positive and seamless start to the Client Journey.

As Manager - Client Onboarding your responsibilities will include among others:

  • Provide strong strategic leadership driving continuous improvement automation and alignment with business priorities.
  • Ensure a smooth professional and brandaligned onboarding experience that enhances the overall client journey.
  • Develop and support the team by providing coaching technical guidance and regular training needs analysis to equip them for increasing complexity.
  • Act as a technical escalation point resolving complex issues efficiently and ensuring professional timely handling of internal and external client requests.
  • Maintain robust governance by ensuring systems processes procedures and controls are fit for purpose fully documented and regularly reviewed.
  • Support the senior manager with the implementation and maintenance of the risk and control matrix and ensure KPI/KRI and management information reporting is accurate and timely.

Qualifications :

To be successful in this role you should:

  • Significant operations experience gained within financial services
  • Demonstrable and practical knowledge of the regulatory environment relating to investment management and in particular settlement operations
  • Demonstrable experience of supervising the work of more junior members of staff
  • Experience of managing a team desirable although not essential
  • Working knowledge of Microsoft Office packages: Minimum basic level Word and intermediate level Excel

Desired:

  • Relevant Level 3 FCA recognised professional qualification (e.g. CISI Investment Operations Certificate) or appetite and ability to complete it within 18 months of appointment


Additional Information :

As a colleague here at Evelyn Partners you will have access to benefits that include:

  • Competitive salary
  • Private medical insurance
  • Life assurance
  • Pension contribution
  • Hybrid working model (role dependant)
  • Generous holiday package
  • Option to purchase additional holiday
  • Shared parental leave

We are proud to value the differences that a diverse workforce brings representative of society and our clients. At Evelyn Partners we have a wide range of highly active employee resource groups and were delivering multiple diversity equity and inclusion initiatives across the organisation. It is our commitment to provide a workspace where all colleagues regardless of identity background or circumstance feel respected as individuals and feel that they can achieve their full potential and work in a safe supportive and inclusive environment.

We are happy to make any reasonable adjustments to accommodate for your needs throughout the application process. Please let your Recruiter know.


Remote Work :

No


Employment Type :

Full-time


Experience: years
Vacancy: 1

Create a job alert for this search

Manager Client Onboarding • Glasgow, Scotland, UK

Similar jobs

Senior Private Client Investment Manager – Discretionary

Eden RoseGlasgow, Scotland, GB
Full-time

Eden Rose, a leading wealth management firm in the United Kingdom, is seeking a qualified investment manager for its operations.The role involves providing investment advice to private clients and ... Show more

 • Promoted

Senior Client Insurance Specialist

Arthur J. Gallagher & Co. (AJG)Glasgow, Scotland, GB
Full-time

AJG) is seeking a Senior Account Handler to join the corporate team in Glasgow.In this role, you will support existing clients and identify new business opportunities by applying your technical kno... Show more

 • Promoted

Clinical Customer Support Manager

Olympus CorporationGlasgow, Scotland, GB
Full-time

As a Clinical Customer Support Manager, you will be the first point of contact for our clinical customers, helping them through various situations which could ultimately affect the day‑to‑day runni... Show more

 • Promoted

Global Managed Services Portfolio Delivery Lead

EYGlasgow, Scotland, GB
Full-time

EY in Glasgow is seeking a Solution Portfolio Delivery Manager to lead the delivery of approved solution architectures into rollout‑ready managed services.You will own the portfolio plan and coordi... Show more

 • Promoted

UK Service Delivery Manager: Client Experience

NorthRenfrew, Scotland, GB
Full-time

North is searching for a Service Delivery Manager in Renfrew, Scotland to manage a portfolio of serviced customer accounts across the UK.You will act as the main point of contact for key clients, e... Show more

 • Promoted

Accounting Advisory Manager | Lead Client Projects Hybrid

CFGIScotland, GB
Full-time

A professional services firm in the United Kingdom is seeking a Manager for Accounting Advisory.The role involves leading project teams and interacting with clients to solve complex accounting issu... Show more

 • Promoted

Transitions Team Lead: Pension Risk Onboarding

Legal & GeneralGlasgow, Scotland, GB
Full-time

A prominent financial services provider is seeking a Transitions Team Manager to lead a high-performing team responsible for onboarding Pension Risk Transfer schemes.This hybrid role allows for a f... Show more

 • Promoted

Accounts & Audit Client Manager

Lochead Sandford Recruitment LimitedGlasgow, Scotland, GB
Full-time

An exciting new role has arisen,with one of our highly regarded, long established CA Firms, to join their expanding, successful team as a 'hands on' Audit & Accounts Client Manager, based in Glasgo... Show more

 • Promoted

Client Relationship Manager – Banking & Credit Solutions

JobtailorGlasgow, Scotland, GB
Full-time

Jobtailor in Glasgow is seeking a customer-facing professional to support the lending journey, attend client meetings (virtual or in person), prepare agendas and briefing notes, and communicate upd... Show more

 • Promoted

Senior Product Manager - Fintech & Payments (Remote)

ToptalScotland, GB
Remote
Full-time

A leading technology firm is seeking a Senior Product Manager for a remote role.This position will lead all aspects of an agile team, working on scalable solutions in the fintech space.The ideal ca... Show more

 • Promoted

Client Experience Lead – Hybrid, Growth & Perks

RathbonesGlasgow, Scotland, GB
Full-time

Rathbones in Glasgow is looking for a Client Service Executive to manage client relationships and lifecycle tasks.You will ensure timely and efficient client experiences while supporting Investment... Show more

 • Promoted

New Biz Media Account Manager - Hybrid, Uncapped Commission

Communicorp UKGlasgow, Scotland, GB
Full-time

A leading media company in Glasgow is searching for an exceptional Account Manager (New Business Specialist) to join their team.The ideal candidate will have a proven track record in media sales an... Show more

 • Promoted

Senior Onboarding Calculations Consultant

LegalAndGeneralGlasgow, Scotland, GB
Part-time

Legal & General (L&G) is a leading UK financial services group and major global investor.We've been safeguarding people's financial futures since 1836, and strive to build a better society, while i... Show more

 • Promoted

OT Solutions Architect - Secure, Scalable ICS

Cyber Fraud CentreGlasgow, Scotland, GB
Full-time

Cyber Fraud Centre is seeking an experienced OT Solutions Architect to design secure, scalable solutions for critical national infrastructure projects in the UK.In this senior role, you will engage... Show more

 • Promoted

Client Lead

Home InsteadGlasgow, Scotland, GB
Full-time

Job Title: Client Experience Lead.Home Instead is a leading provider of high-quality home care services for older adults.We are passionate about making a difference in the lives of our clients by p... Show more

 • Promoted

Account Manager

AbpGlasgow, United Kingdom Of Great Britain And Northern Ireland, UK
Full-time

Dedicated to working as a customer expert and strategic partner to deliver profitable growth and development for ABP, first class solutions for the customer, and maintaining a strong, positive pres... Show more

 • Promoted

Client Director

Aptia GroupGlasgow, Scotland, GB
Full-time

Client DirectorApplylocations: UK Glasgowtime type: Full timeposted on: Posted 30+ Days Agojob requisition id: JR104258**About Aptia**Founded to shape the future of pensions, health, and in... Show more

 • Promoted

Client-Facing Senior Project Manager – Construction Delivery

AtkinsRéalisGlasgow, Scotland, GB
Full-time

AtkinsRéalis is seeking a skilled Project Manager to effectively deliver project management services while working closely with clients.You will lead construction projects through their life cycle ... Show more

 • Promoted

Client Technology Procurement Associate Director

EYGlasgow, Scotland, GB
Full-time

At EY, we’re all in to shape your future with confidence.We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.Join EY and help ... Show more

 • Promoted

Client Technology - Engineering - Architecture

EYGlasgow, Scotland, GB
Full-time

At EY, we’re all in to shape your future with confidence.Join us to help build a better working world.Architecture role within EY Client Technology’s Technology Strategy & Architecture (TS&A) funct... Show more