Senior Account Manager (Marketing and Brand Agency)

Job Description

Senior Account Manager (Marketing and Brand Agency)- Southampton | Hybrid Working (4 Days Office / 1 Day Home) | £60,000-£70,000 + Bonus + Excellent Benefits

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Are you a senior client services professional with 8-15+ years' experience gained within an established ATL creative, branding or marketing agency? Have you worked with global FMCG and consumer brands, provided strategic brand leadership and successfully grown client accounts through long-term partnership development?

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We're recruiting on behalf of an ambitious and highly successful growing company that works with a portfolio of well-known commercial brands. Following continued growth and the expansion of several key client relationships, they are looking to appoint a Senior Account Manager to play a pivotal role in the next stage of their journey.

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For an ambitious and driven individual, the progression potential is exceptional, offering the chance to build your profile, influence strategic decisions and advance your career quickly as the business continues its impressive growth journey.

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As Senior Account Manager, you'll act as the trusted partner for a portfolio of clients, ensuring projects run smoothly while identifying opportunities to add value and grow accounts. You'll also take ownership of significant account growth opportunities, helping to expand client relationships, identify new revenue streams and contribute directly to the agency's continued commercial success

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You'll work closely with strategy, creative, production and project management teams to deliver exceptional outcomes and build lasting client relationships. This role combines strategic thinking with hands-on account management, making it ideal for someone who enjoys both high-level client conversations and the day-to-day management required to keep projects moving.

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Key Responsibilities

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• Lead and develop relationships with key client stakeholders, becoming a trusted advisor and primary point of contact.
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• Manage day-to-day client communications, meetings, reporting and account administration.
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• Take ownership of client briefs and ensure projects are effectively scoped and delivered.
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• Work closely with creative and production teams to translate client objectives into successful campaigns and projects.
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• Identify opportunities to grow existing accounts and maximise commercial value
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• Develop and deliver strategic account growth plans across key client partnerships.
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• Provide strategic brand leadership and guidance to clients, supporting long-term brand and business objectives.
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• Identify and convert opportunities for organic account growth and additional revenue generation
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• Manage budgets, approvals, scope changes and client expectations throughout the project lifecycle.
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• Resolve challenges proactively and maintain strong client satisfaction levels.
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• Support the onboarding and development of new client relationships as the agency continues to grow.
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Experience and skills required

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• 8-15+ years' experience within account management, client services or agency leadership roles.
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• Proven experience working with global FMCG and consumer brands.
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• Established background within an ATL creative, branding, marketing or integrated agency.
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• Demonstrable experience providing strategic brand leadership to clients.
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• A strong track record of growing accounts, increasing revenue and building long-term client partnerships
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• Exceptional relationship-building and stakeholder management skills.
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• Confidence presenting ideas, leading client meetings and managing challenging conversations when required.
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• A proactive, solutions-focused approach and a genuine passion for delivering outstanding client experiences
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Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

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Tate is acting as an Employment Business in relation to this vacancy.

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Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.