Marketing Operations Manager

Introduction

At Gallagher we help clients face risk with confidence because we believe that when businesses are protected theyre free to grow lead and innovate. Youll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips.Here youre not just improving clients risk profiles youre building trust. Youll find a culture grounded in teamwork guided by integrity and fueled by a shared commitment to do the right thing. We value curiosity celebrate new ideas and empower you to take ownership of your career while making a meaningful impact for the businesses we serve.If youre ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.

Overview

At Gallagher were looking for a Marketing Operations Manager to join our Global Content Operations this role youll help us create clarity consistency and efficiency across our global content function. Youll work closely with Product Marketing Thought Leadership and other teams to ensure our content initiatives are well-planned prioritised and delivered on time. This is your chance to make a real impact in a collaborative and innovative environment.

Youll play a key role in shaping how we work together to deliver high-quality content that supports our business goals. From managing content requests and improving workflows to helping teams adopt shared tools and processes youll ensure everything runs smoothly. Youll also help us explore how AI can improve productivity and personalise our content.

How youll make an impact

Working closely with the Senior Manager of Global Content Operations youll help forecast demand allocate resources and ensure projects are delivered efficiently. Youll also collaborate with stakeholders across the business to align projects with strategic priorities and maintain Gallaghers high standards.

Heres what youll be doing:

• Managing content requests and ensuring clarity around scope timing and resources.
• Supporting the adoption of tools and workflows to improve efficiency and consistency.
• Partnering with teams to ensure projects are well-planned and delivered on time.
• Helping to embed AI tools and practices to enhance content creation and workflows.
• Monitoring team capacity and identifying opportunities for improvement.

About you

Heres what youll bring to the role:

• A degree or equivalent qualification in Business Marketing Communications or a related field.
• Experience in content operations project management or campaign delivery within a marketing or agency environment.
• A track record of improving workflows prioritisation and resource management.
• Familiarity with content or workflow systems such as project management platforms.
• The ability to manage multiple projects and deadlines in a fast-paced collaborative environment.
• Excellent communication skills with the ability to explain complex ideas clearly.
• A practical approach to balancing quality speed and stakeholder needs.
• An interest in exploring AI-enabled tools and workflows is a plus.

At Gallagher were united by our commitment to one anothers growth and the pursuit of shared goals. If youre a service-minded individual whos confidently curious and ready to make an impact wed love to hear from you.

#LI-Hybrid

Compensation and benefits

On top of a competitive salary great teams and exciting career opportunities we also offer a wide range of benefits.

Below are the minimum core benefits youll get depending on your job level these benefits may improve:

• Minimum of 25 days holiday plus bank holidays and the option to buy extra days
• Defined contribution pension scheme which Gallagher will also contribute to
• Life insurance which will pay 4x your basic annual salary which you can top-up to 10x
• Income protection well cover up to 50% of your annual income with options to top up
• Health cash plan or Private medical insurance

Other benefits include:

• Three fully paid volunteering days per year
• Employee Stock Purchase plan offering company shares at a discount
• Share incentive plan HMRC approved tax effective stock purchase plan
• Critical illness cover
• Discounted gym membership with over 3000 gyms nationally
• Season ticket loan
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase
• Emergency back-up family care
• And many more

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business and its embedded into the fabric of our organisation. For more than 95 years Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees diverse identities experiences and talents allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities if you do you may find some parts of the recruitment process more challenging than others. Dont worry were here to help however we can only do this if you let us know.

Should you require reasonable adjustments to your application please get in touch with . If youd prefer to speak on the phone please request a call back leaving details so we get in touch.

Our employing entity Arthur J. Gallagher Services (UK) Limited is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity marital status civil partnership status parental status race ethnicity colour nationality disability sexual orientation religion/ belief age and those with caring responsibilities.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers employees vendors or customers based on race color religion creed gender (including pregnancy status) sexual orientation gender identity (which includes transgender and other gender non-conforming individuals) gender expression hair expression marital status parental status age national origin ancestry disability medical condition genetic information veteran or military status citizenship status or any other characteristic protected (herein referred to as protected characteristics) by applicable federal state or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship including but not limited to recruitment hiring training promotion transfer demotion compensation benefits layoff and addition Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability unless the accommodation would impose an undue hardship on the operation of our business.

Required Experience:

Manager

Employment Type : Full-Time
Department / Functional Area: Marketing
Experience: years
Vacancy: 1