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FBI &TMT
Field Service Support EngineerFBI &TMT • Fareham, Hampshire, UK
Field Service Support Engineer

Field Service Support Engineer

FBI &TMT • Fareham, Hampshire, UK
30+ days ago
Job type
  • Full-time
Job description

Location: Whiteley, Fareham (with regular UK travel to customer sites)

Industry: MedTech / Healthcare Technology



Overview

We are supporting a rapidly growing MedTech start-up in the recruitment of a Support Engineer to join their expanding team. This is a highly visible, customer-facing role where you will provide technical support, troubleshooting, and maintenance for advanced electro-mechanical equipment deployed in hospital environments across the UK.

This position requires a strong blend of mechanical, electrical, and software understanding, combined with excellent communication skills to liaise confidently with senior clinical and technical stakeholders.



Key Responsibilities

  • Provide on-site and remote technical support for electro-mechanical medical equipment
  • Diagnose, troubleshoot, and resolve faults spanning mechanical, electrical, and software systems
  • Install, commission, and configure equipment at customer sites
  • Act as a trusted technical liaison with hospital staff, clinicians, and senior stakeholders
  • Perform routine servicing, preventative maintenance, and system upgrades
  • Analyse system performance and identify root causes of issues
  • Escalate complex issues internally and collaborate with engineering and product teams
  • Maintain accurate...
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Field Service Support Engineer • Fareham, Hampshire, UK

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