Food & Beverage Assistant

Food & Beverage Assistant – Hawkchurch Resort

Part Time | Permanent

Why join Darwin Escapes?

At Darwin Escapes, our people are at the heart of everything we do. You'll be joining a friendly and supportive team at Hawkchurch Resort, where we're passionate about creating unforgettable holiday experiences. Whether you're starting your career in hospitality, building your confidence in a customer-facing role, or looking to develop new skills, we'll support you every step of the way.

What you'll receive:

• Heavily discounted holidays across Darwin Escapes resorts
• Discounts when dining or using spa facilities across our resorts
• Free use of many resort facilities
• MediCash Health Plan
• Employee Assistance Programme
• Training and development opportunities
• Career progression opportunities
• Access to employee benefits and discounts
• Discounted gym memberships
• Enhanced holiday and sick pay
• Cycle to Work scheme
• The opportunity to buy and sell annual leave (subject to terms and conditions)

About the role

We're looking for a Food & Beverage Assistant to join our friendly team at Hawkchurch Resort.

In this role, you'll help deliver a warm, welcoming, and high-quality dining experience for our guests. Working as part of a supportive team, you'll assist with the smooth day-to-day running of our restaurant and bar, ensuring service is efficient, professional, and enjoyable for every guest. Your positive attitude and excellent customer service skills will help create memorable holiday experiences from the moment guests arrive.

Key Responsibilities

• Deliver friendly, professional, and efficient service to all guests
• Take food and drink orders, serve meals and beverages, and ensure accuracy and quality at all times
• Support the set-up and clear-down of restaurant and bar areas
• Maintain high standards of cleanliness, hygiene, and presentation throughout all front-of-house areas
• Handle payments and operate tills accurately where required
• Assist with stock replenishment and rotation
• Work collaboratively with the wider team to ensure smooth daily operations
• Follow all food safety, hygiene, licensing, and company procedures
• Respond promptly and professionally to guest requests and queries
• Help create a welcoming atmosphere that encourages guests to return

What we're looking for

• A friendly, positive attitude with a passion for delivering outstanding customer service
• Previous experience in hospitality or a customer-facing role is desirable but not essential, as full training will be provided
• The ability to work efficiently in a fast-paced environment
• Strong communication and teamwork skills
• A reliable, flexible, and proactive approach to work
• Excellent attention to detail
• A willingness to learn and develop new skills
• A commitment to creating exceptional guest experiences

About The Role

If you're looking for a rewarding part-time role in a beautiful resort setting with excellent employee benefits and opportunities to grow your career, we'd love to hear from you.

Apply today and start your journey with Darwin Escapes at Hawkchurch Resort.

Must be over 18 years old to apply for this role.

Required Criteria

• Right to work

Skills Needed

About The Company

A Darwin Escape is all about creating the perfect destination for our guests to relax, explore and make lasting memories. Whether guests are looking to unwind in peaceful countryside surroundings or enjoy a fun-filled break with family and friends, our resorts offer a variety of experiences designed to suit every type of holiday.

Across our resorts, we offer a range of accommodation, from luxury lodges with private hot tubs to spacious caravans and unique stays such as treehouses. Each location has its own character, facilities and atmosphere, but all share the same focus on delivering high standards of hospitality and memorable guest experiences.

Our beautifully maintained resorts feature excellent on-site facilities and welcoming environments where guests can relax, recharge or enjoy adventure and exploration in some of the UK’s most desirable locations.

Behind every great Darwin Escape is a dedicated team. Our colleagues play a vital role in ensuring every guest enjoys their stay, helping to create the friendly atmosphere and outstanding service that our resorts are known for.

Company Culture

At Darwin Escapes we believe our people are at the heart of everything we do. Our teams work together to create welcoming environments and memorable experiences for our guests across our resorts throughout the United Kingdom.

Each of our destinations has its own personality, from luxurious lodge retreats to family-focused resorts and peaceful countryside locations. While every resort is unique, all of our teams share the same commitment to delivering outstanding service and creating great experiences for our guests and holiday home owners.

We are proud to offer a friendly and supportive working environment where colleagues are encouraged to develop their skills and grow their careers. Whether you are starting your first role in hospitality or progressing into management, Darwin Escapes provides opportunities for development, training and career progression across our growing collection of resorts.

Wherever you join us, you will become part of a team that values professionalism, teamwork and pride in delivering exceptional service.

Company Benefits

At Darwin Escapes, we believe in supporting our people. That’s why we offer a range of benefits, training opportunities and perks across our resorts.

Vacation, Paid time off, Paid sick days, Retirement plan and/or pension, Employee development programs, Employee discounts, Gym membership or wellness programs, Free parking, Cycle to work, Referral bonus, Competitive salary, Discount on meals purchased , Discount on spa treatments or products, Free parking or Discounted parking , Employee Assistance Scheme, Progression opportunities, Bereavement leave

Salary

£12.71 per hour