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Creative Project ManagerPMs for Hire • manchester, england, United Kingdom
Creative Project Manager

Creative Project Manager

PMs for Hire • manchester, england, United Kingdom
11 days ago
Job type
  • Full-time
Job description

Function: Performance Creative | Account Leadership | Pod Management

Reports to: Account Director

Location: Remote-first (1 day per month in-office - Hambi Media HQ, Oval, London)

Compensation: £45,000 – £55,000 + Bonus + Benefits + 27 Days Holiday

Overview

Hambi Media is the UK’s leading performance creative agency for D2C and e-commerce brands. With in-house strategy, production, UGC and design teams, we produce creative that doesn’t just look good - it drives growth.

We’ve delivered over £100M worth of performance creative across Meta and TikTok for brands like Heights, Surreal, 47 Skin, Mindful Chef and Nutrition Geeks. Our Account Managers sit at the heart of delivery - owning communication, keeping momentum high, and ensuring launches land cleanly and on time.

About The Role

We’re hiring a Senior Account Manager to strengthen our middle management layer and lead pods at a higher standard. This role blends client leadership, team management, and delivery ownership. You’ll oversee a small group of high-value accounts while coaching Account Managers to perform consistently and confidently.

You are not just "good with clients" - you know how to run accounts, lead people, and raise standards.

What You’ll Be Responsible For

Client & Commercial Leadership:

  • Own senior relationships across larger, higher-impact accounts
  • Lead strategic client conversations, performance reviews and planning
  • Guide clients through launches, pivots and scale moments
  • Spot upsell, retention and growth opportunities

Pod & People Management

  • Line-manage Account Managers within your pod
  • Coach AMs on communication, organisation and client ownership
  • Raise delivery standards across accounts and workflows
  • Support hiring, onboarding and development of AMs

Delivery & Quality Control

  • Oversee UGC and creative workflows across the pod
  • Ensure launches are planned, resourced and executed cleanly
  • Act as escalation point for delivery or client risk
  • Maintain consistency across processes and client experience

What You Bring

  • 4+ years’ experience in agency account management
  • Proven experience managing or mentoring Account Managers
  • Strong understanding of performance creative, UGC and launch cycles
  • Confidence running senior client conversations independently
  • Commercial awareness — retention, margin, and growth matter to you
  • Calm authority — clients and teams trust your judgment

Who You Are

  • A true manager - you enjoy leading people, not just accounts
  • Standards-driven - you care about quality and consistency
  • Accountable - you own outcomes across your pod
  • Structured and decisive - you bring order and clarity
  • A role model - AMs learn by watching how you operate
  • Client Portfolio: Work with a diverse range of D2C and e-commerce brands, spanning multiple niches and continents.
  • Exceptional Team: Collaborate with a world‑class team of motivated and high‑performing individuals.
  • Career Growth: Enjoy opportunities for rapid career progression in a fast-growing agency.
  • Work-Life Balance: 27 days paid holiday (plus your birthday off), hybrid working, and flexibility to work abroad for up to 30 days.
  • Comprehensive Benefits: Private health and dental insurance, company pension scheme, and structured training programs.
  • Remote working with 1 day a month in London Head Office.

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Creative Project Manager • manchester, england, United Kingdom

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