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The Ritz London
Head ButlerThe Ritz London • London, England, United Kingdom
Head Butler

Head Butler

The Ritz London • London, England, United Kingdom
29 days ago
Job type
  • Full-time
Job description

THE RITZ LONDON OVERVIEW



Located between the bustling
Piccadilly and the calm oasis of Green Park, The Ritz London hotel offers the
height of opulence with luxurious bedrooms, Michelin star dining and
world-renowned Afternoon Tea. At every opportunity, our employees create a
positive, memorable, and magical experience for both our customers and
colleagues.



POSITION OVERVIEW



We have an exciting opportunity for a
dynamic and enthusiastic individual to join our team at The Ritz London within the
Rooms Division as a Head Butler.



The successful candidate will be
committed to going above and beyond to deliver exceptional service to our
guests while maintaining The Ritz London’s 5-star luxury standards. As our Head Butler, you will be responsible for providing unparalleled service to our clients
and guests, ensuring all facilities and requests are well taken care of, and
needs are anticipated in advance and managed accordingly. Our Head Butler will be
working closely with other departments such as Housekeeping, Room Service,
Reception, and Hall Porters & Concierge to maintain the highest 5-star
standards for our guests and their experiences.



ENTRY REQUIREMENTS




  • Relevant
    experience in a 5-Star property or household equivalent is essential

  • Excellent
    customer service skills and discretion

  • Possess the
    ability to work under pressure and have strong organisational skills

  • Great command
    of the English language, both spoken and written

  • Display a
    polite and professional attitude to internal and external guests



OUR BENEFITS




  • Highly
    competitive salary within the luxury London Hotel sector

  • Instant reward
    and recognition scheme

  • 28 holidays
    (including bank holidays)

  • Learning &
    Development opportunities

  • Employee
    discount scheme for Ritz goods and external providers

  • Free laundry
    service for tailored uniform

  • Complimentary
    meals on duty

  • Social events
    and activities

  • Season ticket
    loan

  • CODE
    Hospitality App

  • Wellness
    treatments: massage, chiropody and more

  • Pension scheme

  • Employee
    mental health assistance helpline

  • Employee
    Introductory Scheme (£600)

  • Training Fund
    Assistance



Eligibility: In line with the
requirements of the Asylum & Immigration Act 1996, all applicants must
either be eligible to live and work in the UK or must obtain permits to work in
the UK or must obtain permits to work in the UK prior to application.
Documented evidence of eligibility will be required from candidates as part of
the recruitment process.



Due the high volume of applicants, if
you have not heard from us within 10 days, please consider your application to
be unsuccessful.

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Head Butler • London, England, United Kingdom

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