Talent.com
Baltimore Consulting
Voids Service ManagerBaltimore Consulting • Bristol, England, UK
Voids Service Manager

Voids Service Manager

Baltimore Consulting • Bristol, England, UK
27 days ago
Job type
  • Full-time
Job description

Job Description

JOB DESCRIPTION

Job title:

Voids Service Manager

Managed by:

Head of Housing Repairs and Maintenance

Responsible for:

Trade Managers

Responsive Repairs Managers

Trade Supervisors

Responsive Repairs Supervisors

Surveyors

Multi trade operatives

Senior Repair Co-ordinators

Repairs Co-ordinators

Technical Support Officers

Directorate:

Growth & Regeneration

Service area:

Housing Repairs and Maintenance

Purpose of the job

  1. Job-specific

To provide strong leadership to achieve measurable continuous improvement and value for money for residents & customers of the void service.

In the provision of service delivery to actively engage in and promote the one council strategy in line with political and strategic leadership.

To lead manage and be accountable for the void service to include timely & effective communication to a wide range of stakeholders.

To deliver service improvements and efficiencies resulting in compliance customer excellence best practise and commercial activity.

Core

  1. To provide confident leadership and clear management to ensure effective operational delivery of agreed void service objectives.

Key job outcomes

  1. Lead teams to deliver repairs to our empty homes to required relet standard and to meet outcomes required in Housing Investment Plans and legal / regulatory standards.
  1. Drive standards and performance of the service to ensure modern approaches to investment and improvements seeking best practice quality value and a focus on our customer experience and outcomes.
  1. Create & develop opportunity & diversity within the team to enable succession planning and improved representation of the communities we serve.
  1. Workforce planning /requirements from entry level up for continual development of the team to ensure it follows best practice that staff are recruited retained and able to develop their skills and careers.
  1. Manage and forecast capital and revenue budgets accurately to ensure value for money with clear records on how costs are managed
  1. Lead develop & performance manage our internal workforce to deliver to expectation & innovation in service delivery.
  1. Excellent communication skills and able to drive forward service improvements utilising modern technology and adaptive methods of working

Core accountabilities

  1. Focusing on the customer
  2. Develops and embeds a culture that puts achieving outcomes for citizens and customers at the heart of what we do.
  1. Leading one organisation
  2. Works to create unity and coherence in service delivery working closely with the whole landlord service and across all council departments.
  1. Managing the political and stakeholder environment

Manages a complex stakeholder environment to get results engaging and reporting to the cabinet member for housing.

  1. Delivering results
  2. Connects delivery on short-term objectives with progress towards long term outcomes.

Managing resources

  1. Makes optimal use of radically limited resources and manages all finance and budgets to meet performance targets driving value quality and innovation.
  1. Building winning teams
  2. Gets the very best from their people developing careers and skills
  1. Collaborative working
  2. Gets results through partnerships.
  1. Communication and reputation management
  2. Is an ambassador for the service and the Council.
  1. Driving improvement & progress
  2. Is an active source of expertise and innovation.
  1. Promoting diversity
  2. Understands the value of diversity and models good practice.

1


Required Experience:

Manager


Employment Type : Full-Time
Experience: years
Vacancy: 1
Create a job alert for this search

Voids Service Manager • Bristol, England, UK

Similar jobs

Habitats Regulations Service Lead

WSP in the UK & IrelandBristol, England, GB
Full-time

At WSP, we’re shaping a more sustainable future.We’re looking for an experienced.Habitats Regulation Assessment (HRA).HRA capability across the UK Nature Services business.This is a key leadership ... Show more

 • Promoted

Contracts Supervisor

Davies TurnerThornbury, Gloucestershire, GB
Full-time

Do you have the following skills, experience and drive to succeed in this role Find out below.Location: Severn Beach, Bristol BS35.Job Type: Full - Time, Permanent.Hours: Monday - Friday, hrs (37.D... Show more

 • Promoted

Contracts Manager – Social Housing Repairs & Voids

Novus Property Solutions Ltd.Yeovil, England, GB
Full-time

Contracts Manager in Yeovil to oversee responsive repairs and void works across the South West.The role involves managing a team of site personnel, ensuring contracts are completed on time and with... Show more

 • Promoted

Commissioning and Asset Adoption Manager

VattenfallBristol, England, GB
Full-time

Vattenfall is one of Europe’s largest producers and retailers of electricity and heat.Our main markets are Sweden, Germany, the Netherlands, Denmark, and the UK.The Vattenfall Group has approximate... Show more

 • Promoted

Service Centre Manager Roofing & Cladding - £65,000 - £80,000 A Year

Mitchell MaguireBristol, United Kingdom Of Great Britain And Northern Ireland, UK
Full-time

Service Centre Manager Roofing & Cladding.Job Title: Service Centre Manager Roofing & Cladding.Job reference Number: 538327-2421-25293.Industry Sector: General Manager, Depot Manager, Commercial Ma... Show more

 • Promoted

Operations Manager

HirecrackerSherborne, ENG, GB
Full-time

Operations ManagerKey Highlights£34,000-£42,000 depending on experiencePermanent, full-time position based in StalbridgeLead a busy logistics operation with genuine autonomyExcellent be... Show more

 • Promoted

Bid Manager

Sir Robert McAlpineBristol, England, GB
Full-time

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.Due to continued success and growth in our core sectors, we are looking for an experienced Work Winn... Show more

 • Promoted

Showroom Manager

DESIGNER RECRUITMENT LTDBradley Stoke, ENG, GB
Full-time

Showroom Manager - BristolSalary: Competitive + Benefits\n.Designer Recruitment are proud to be working on behalf of a well-established, premium supplier within the landscaping and outdoor living s... Show more

 • Promoted

Service Delivery Manager

ArwenBristol, England, GB
Full-time

At Arwen, we use AI to help clients make the most of their social media presence - cutting out the toxic, amplifying the good, and helping brands and public figures have better conversations online... Show more

 • Promoted

Parts Specialist

Howards GroupYeovil, United Kingdom
Full-time

Can you provide excellent customer service and would you like to work in an Award winning family business? Then we have the job for you.We are looking for a Parts Specialist.You will be working fro... Show more

 • Promoted • New!

Service Delivery Manager

慨正橡扯Yeovil, England, GB
Permanent

Leonardo UK operates a grade-based salary framework with broad bands.The salary range shown reflects the approved grade band for this role, or a narrower hiring range published within that band, an... Show more

 • Promoted

Regional Service Manager

Orion ElectrotechBristol, England, GB
Full-time

Regional Service Manager – South West Bristol.Are you an experienced Service Manager looking for your next leadership challenge? Do you thrive on delivering outstanding customer service, driving op... Show more

 • Promoted

Modernisation Sales Consultant

OtisAlmondsbury, ENG, GB
Full-time

Otis Bristol Rooms 201 - 205, Regus Aztec West, 2430, The Quadrant, Aztec W, BS32 4AQ, UK\n.Modernisation Sales Consultant.Competitive + OTE+ Car/ Car Allowance + Benefits.At Otis, we take pride in... Show more

 • Promoted

Contracts Manager - Responsive repairs & Voids

Novus Property SolutionsYeovil, England, GB
Full-time

Yeovil office, covering around Bristol, Dorset, Gloucestershire, Hampshire, Somerset and Wiltshire.Typically working Monday to Friday 39 hours.As a Contracts Manager for Novus, you will see the imp... Show more

 • Promoted

Senior Configuration Manager – Defence/Aerospace (UK Travel)

Quick Release_Bristol, England, GB
Full-time

Quick Release_ is seeking a Senior Configuration Manager to lead configuration management activities in the defence and aerospace sectors.This pivotal role requires a minimum of 5 years' experience... Show more

 • Promoted

Boundary Cell Co-Ordinator

Morson EdgeYeovil, England, gb
Full-time

Morson Edge are currently seeking multiple Boundary Cell Co-Ordinators to join out client on a contracting basis to be based in Norway.JOB DESCRIPTION The Norwegian All-Weather Search and Rescue He... Show more

 • Promoted

Deputy Service Manager - £35,000 - £40,000 A Year

Elix Sourcing SolutionsBristol, United Kingdom Of Great Britain And Northern Ireland, UK
Full-time

Bonus (OTE 50k+) + Progression + Benefits.Are you from a Plant, Equipment hire or Machinery Dealer background or similar and fancy being the Deputy Service Manager for what is effectively a super h... Show more

 • Promoted

House Manager - Pensford, Bristol

THE PIG Hotels (Home Grown Hotels)Bristol, Bristol, United Kingdom
Full-time

House Manager - Pensford, Bristol.THE PIG-near Bath, Pensford, BS39 4NS.OTE £44,100 - £48,100 per annum).As House Manager, you will play a key role in ensuring the smooth operation of the hotel's f... Show more

 • Promoted

Senior Contracts Manager - Social Housing Repairs & Voids (Hybrid)

Daniel Owen LtdYeovil, England, GB
Full-time

Contracts Manager to lead a busy Social Housing Responsive Repairs & Voids contract across retirement living and supported housing properties in Yeovil.You will drive performance, manage a team, an... Show more

 • Promoted

Senior Technical Manager

Tarmac Trading LimitedBradley Stoke, ENG, GB
Full-time

Location: Stancombe Quarry and Asphalt Plant, Bristol OR Hendy Quarry, Pontyclun, Rhondda Cynon Taf, South Wales.Are you an experienced Technical Manager with a proven ability to lead teams, delive... Show more