Vacancies Senior Customer Business Manager

About AkzoNobel

Since 1792 weve been supplying the innovative paints and coatings that help to color peoples lives and protect what matters most. Our world class portfolio of brands including Dulux International Sikkens and Interpon is trusted by customers around the globe. Were active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. Its what youd expect from a pioneering and long-established paints company thats dedicated to providing sustainable solutions and preserving the best of what we have today while creating an even better tomorrow. Lets paint the future together.

For more information please visit

2024 Akzo Nobel N.V. All rights reserved.

Senior National Account Manager Dulux Decorator Centre (DDC)
Location: Home Based

Competitive salary plus benefits

Were looking for a Senior Customer Business Manager to lead one of the most strategic customer partnerships within this high-profile role youll take ownership of our relationship with Dulux Decorator Centre (DDC) driving commercial growth delivering strategic initiatives and helping shape the future of one of our most important sales channels.

At AkzoNobel were proud of our heritage and our market-leading brands. Youll join a collaborative commercial team where your strategic thinking commercial expertise and ability to influence senior stakeholders will have a direct impact on business performance and long-term growth.

This is an excellent opportunity for an experienced National Account Manager Senior Customer Business Manager or Key Account Manager looking to take ownership of a strategically important account while working for a global market leader.

What youll do:
Own and develop the strategic relationship with Dulux Decorator Centre delivering sustainable sales and profitable growth.
Develop and execute a robust Joint Business Plan aligned with both customer and business objectives.
Manage the commercial performance of the account delivering against sales profitability forecasting and growth targets.
Build trusted relationships with senior stakeholders across DDC including commercial sales marketing operations and supply chain teams.
Identify opportunities to grow the AkzoNobel portfolio through customer insight innovation and category development.
Lead promotional planning and evaluation ensuring activity delivers strong commercial returns.
Work cross-functionally with Sales Marketing Supply Chain Finance Category and Shopper Marketing teams to deliver outstanding customer outcomes.
Champion operational excellence by identifying opportunities to improve processes forecasting accuracy and overall business performance.
Support the delivery of sustainability initiatives and customer-focused innovation programmes.
Analyse market trends customer performance and commercial data to identify opportunities for continued growth.

What you bring:
Proven experience managing large complex customer accounts within an FMCG retail manufacturing or commercial environment.
Strong commercial acumen with experience managing significant customer portfolios and delivering profitable growth.
A successful track record of developing long-term customer partnerships and delivering against commercial objectives.
Excellent negotiation influencing and stakeholder management skills.
Experience developing and delivering Joint Business Plans and commercial strategies.
Strong analytical skills with the ability to translate data into commercial insight and action.
Experience leading cross-functional projects and collaborating across multiple business functions.
Excellent planning organisational and communication skills.
Degree educated or equivalent commercial experience.

Who you are:
A commercially driven relationship builder who enjoys developing long-term strategic partnerships.
Confident influencing and presenting to senior stakeholders both internally and externally.
Results-focused with the ability to balance strategic thinking and operational delivery.
Highly organised resilient and comfortable managing multiple priorities.
Collaborative and proactive always looking for opportunities to improve performance and create value.
Passionate about delivering exceptional customer experiences and sustainable business growth.

Ready to lead one of AkzoNobels most important customer partnerships
Apply now and play a key role in driving growth innovation and commercial success across the Dulux Decorator Centre business.

#LI-SH1

At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when our organization all qualified applicants receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age or disability.

Requisition ID:54900

Required Experience:

Manager

Employment Type : Full Time
Experience: years
Vacancy: 1